Anyone Ever Buy and/or Sell on Tradesy?

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#8,343
fashion_victim9 said:
How do you like this?
I sold the shoes 4 days ago. Tradesy sent me e-mail, I confirmed sale, printed shipping label and sent it the next day. Everything as usual.
And now I've accidentally noticed that those shoes are for sale in my closet, like those sale never happened, nothing in my sales or payouts. USPS shows that the package is shipped on time and on it's way to buyer!!!!
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Wow, this is awful! Wouldn't they confirm the sale before sending the email with the shipping label? I wonder if you need to intercept the package if you can't get ahold of Tradesy?
 
#8,344
fashion_victim9 said:
maybe they cancelled this sale right after I printed the label, but I didn't notice, but is it supposed to be my problem since they confirmed sale and gave me usps label for shipment?
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I don't think that is possible. They don't want sellers to cancel. If they cancelled it after you confirmed, how would they know you got the message?
 
#8,345
fashion_victim9 said:
I e-mailed them with all the labels, screenshots etc and hope the truth will be on my side, but the situation itself is so absurd
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nicole0612 said:
Wow, this is awful! Wouldn't they confirm the sale before sending the email with the shipping label? I wonder if you need to intercept the package if you can't get ahold of Tradesy?
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Tradesy probably won't even look at the messages until Tuesday and the package will probably be delivered by then.
 
#8,347
fashion_victim9 said:
return address is Tradesy office, so I can't intercept it. Hope they will deal with it, as I did everything right
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That's true, but at least you would be sure to get your item returned to you. Obviously having your sale go through is the ideal scenario, but the worst case would be if you were not paid for the item and it was never returned to you from the "buyer". Have you tried to reach out to the "buyer"? Sorry, not sure what to call them exactly.
 
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#8,348
nicole0612 said:
That's true, but at least you would be sure to get your item returned to you. Obviously having your sale go through is the ideal scenario, but the worst case would be if you were not paid for the item and it was never returned to you from the "buyer". Have you tried to reach out to the "buyer"? Sorry, not sure what to call them exactly.
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It's a Tradsey label like she mentioned, it would be returned to Tradsey.
 
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#8,349
nicole0612 said:
That's true, but at least you would be sure to get your item returned to you. Obviously having your sale go through is the ideal scenario, but the worst case would be if you were not paid for the item and it was never returned to you from the "buyer". Have you tried to reach out to the "buyer"? Sorry, not sure what to call them exactly.
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I don't even know who it was:) there's no name in their e-mail confirming sale, and nothing left on site like it never existed.
 
#8,350
nicole0612 said:
That's true, but at least you would be sure to get your item returned to you. Obviously having your sale go through is the ideal scenario, but the worst case would be if you were not paid for the item and it was never returned to you from the "buyer". Have you tried to reach out to the "buyer"? Sorry, not sure what to call them exactly.
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Since the sale no longer appears in her Tradesy account, she might have trouble finding the buyer, unless she can find the buyer in her messages from when she confirmed the sale.
 
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