Anyone Ever Buy and/or Sell on Tradesy?

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#6,871
nicole0612 said:
I know right? I knew mine was risky too but the thrill of the possibility made me a little irrational.
I am thinking about getting my cc involved for the 1/3 refund (2/3 purchased with selling balance) since I have the professional documentation of SNAD. My thought is that if Tradesy has to give me a 1/3 refund that will spur them into sending me the return authorization for the item. They have dropped off the face of the Earth and stopped answering my emails since last Wednesday after offering me a return or $300 credit. Of course, they could always just take that money back from my account since they have access to it, or some other trickery. What would you do?
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sorry, typo * lack*
I get the same idea that they don't respond NOT because they are overwhelmed, they have plenty of time on their hands, Tradesy has been very slow recently and not just for me. they do it deliberately, it's like site policy to take money from sellers and buyers and hold onto it. They respond once a week with generic mails. The only way to get any service that they are supposed to provide by default is to get third party involved (PayPal, cc company and/or BBB).
I can see such a dramatic decrease since September, it's not legal to ignore SNAD claims for weeks. Get cc company involved, otherwise you will waste more time. Crediting a business for a month costs $$.
 
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#6,872
GemsBerry said:
sorry, typo * lack*
I get the same idea that they don't respond NOT because they are overwhelmed, they have plenty of time on their hands, Tradesy has been very slow recently and not just for me. they do it deliberately, it's like site policy to take money from sellers and buyers and hold onto it. They respond once a week with generic mails. The only way to get any service that they are supposed to provide by default is to get third party involved (PayPal, cc company and/or BBB).
I can see such a dramatic decrease since September, it's not legal to ignore SNAD claims for weeks. Get cc company involved, otherwise you will waste more time. Crediting a business for a month costs $$.
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This is a great point! I did not even think that they are delaying just to hold onto money longer. They are probably hoping that I just give up. I hope no deadline has passed for the credit card, since it was almost a month. I will call cc customer service tomorrow.
 
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#6,873
nicole0612 said:
This is a great point! I did not even think that they are delaying just to hold onto money longer. They are probably hoping that I just give up. I hope no deadline has passed for the credit card, since it was almost a month. I will call cc customer service tomorrow.
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yep, they are beyond rude and ignorant with sellers who made them several thousand in commission and with customers who spent $1-4K on a luxury item. they are most likely pushing bottom line by the end of the year, but it's their problem. I think claim window with the bank is 180 days, it depends on the bank. another thing, PayPal was not surprised with my claim, they opened it fast, no questions asked. one reason is that I'm a really good customer and I rarely file claims, another reason can be that they have many claims against Tradesy already and they know this business is getting shady. they were like we will just give you money back in a week, period. I think your bank may be on the same page.
 
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#6,877
GemsBerry said:
yep, they are beyond rude and ignorant with sellers who made them several thousand in commission and with customers who spent $1-4K on a luxury item. they are most likely pushing bottom line by the end of the year, but it's their problem. I think claim window with the bank is 180 days, it depends on the bank. another thing, PayPal was not surprised with my claim, they opened it fast, no questions asked. one reason is that I'm a really good customer and I rarely file claims, another reason can be that they have many claims against Tradesy already and they know this business is getting shady. they were like we will just give you money back in a week, period. I think your bank may be on the same page.
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That's encouraging. I have never filed a claim through this cc, so hopefully they will be as helpful as PayPal was with your claim. I did file a claim with another cc in the past, but that was only difficult because I had to prove that the item never arrived in that situation.
I think after such bad treatment by Tradesy we are just surprised to be treated normally by another company's customer service department!
 
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#6,879
Has anyone done the option of providing your own free shipping?

I'm selling some clothing, and they easily could ship in the flat rate envelope. Even though it's only a $2-3 difference, I feel like buyers would be less likely to pay $8.50 for shipping for one shirt.

Just wondering if I'm just asking for trouble!
 
#6,880
ylime said:
Has anyone done the option of providing your own free shipping?

I'm selling some clothing, and they easily could ship in the flat rate envelope. Even though it's only a $2-3 difference, I feel like buyers would be less likely to pay $8.50 for shipping for one shirt.

Just wondering if I'm just asking for trouble!
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Yes. You can either make it free or fill in the amount you want to charge for shipping. The buyer only sees the total price so I don't know if it really makes a difference which way you do it. For lower priced items, I figure if I can cut out some of the shipping price, I can charge a little more for the item. You should realize that Tradesy will take their commission out of the entire amount, so if you are using a flat rate envelope which is about $6.45 now (but that price might be going up mid January) and you add that price to your item, Tradesy will take about a dollar out it. I figure I'm paying more to Tradesy so the actual savings is only about a dollar.

I tend to only use my own shipping when I can ship first class. I ship scarves and keychains first class. Clothing is often too heavy, but not always. I can ship up to 8 ounces for $2.60, and up to a pound is around $3.60. That makes a big difference in the price I can charge. With first class, you don't get automatic insurance.

Also, if you use your own postage, I believe you are responsible for the package until it is delivered, whereas once the Tradesy label is scanned, they are responsible.
 
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#6,883
So I just bought a patent Chanel Maxi on Tradesy that was iisted as "like New". My first clue that something was wrong should have been when the seller decided to raise the price we had previously agreed to. I refused, and then 2 weeks later she came back to my price. I got it today, and the bag is no where near new. While the exterior looks great, but the interior is filthy, with lipstick, dirt, and significant scratches everywhere. The flap has a vertical crease in the middle. I bought it for $3000, and had a $300 tradesy credit. Should I keep it, and have it refurbished? Or send it back? The only ones I see online ARE actually like new and are a lot more.

Thanks!
 
#6,884
mydogsmooch said:
So I just bought a patent Chanel Maxi on Tradesy that was iisted as "like New". My first clue that something was wrong should have been when the seller decided to raise the price we had previously agreed to. I refused, and then 2 weeks later she came back to my price. I got it today, and the bag is no where near new. While the exterior looks great, but the interior is filthy, with lipstick, dirt, and significant scratches everywhere. The flap has a vertical crease in the middle. I bought it for $3000, and had a $300 tradesy credit. Should I keep it, and have it refurbished? Or send it back? The only ones I see online ARE actually like new and are a lot more.

Thanks!
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That's tough. That's a really good price, but the inside of a bag is a personal space so it may not be worth saving $1,500+ you would pay for one that is really like new. It's really a personal call for you.
 
#6,885
So Tradesy finally responded, but the miscommunication is almost funny. They had offered me the option of a $300 reimbursement due to SNAD or a return for a full refund. I told them I would like to return for a refund and this was their response.
IMG_1482364771.404593.jpg
 
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