Anyone Ever Buy and/or Sell on Tradesy?

[fashion_victim9]

talking about dangerous buyers, one of them bought shoes on eBay, but hasn't paid yet. I never cancelled orders (only when buyer asked and then confirmed cancelation) and I know it will cause me troubles (defect rate, buyer can leave neg, and will eBay return my fee?). But I'm looking at this and I'm terrified.

 

[ironic568]

Having my eye on a bag and still waiting for discount codes that don't seem to come.......

 

[PikaboICU]

talking about dangerous buyers, one of them bought shoes on eBay, but hasn't paid yet. I never cancelled orders (only when buyer asked and then confirmed cancelation) and I know it will cause me troubles (defect rate, buyer can leave neg, and will eBay return my fee?). But I'm looking at this and I'm terrified.
.

YIKES!

Honestly, it looks like they order a lot from over seas and that takes 3-4 weeks to arrive..They get impatient or don't understand the added wait time, panic & NEG-
I think you'll be fine.. **Fingers Crossed**
If you could cancel without a defect, I would say do it- but those defects are harsh

 

[ironic568]

talking about dangerous buyers, one of them bought shoes on eBay, but hasn't paid yet. I never cancelled orders (only when buyer asked and then confirmed cancelation) and I know it will cause me troubles (defect rate, buyer can leave neg, and will eBay return my fee?). But I'm looking at this and I'm terrified.

I would be terrified too! If you don't want to cancel the deal, send the shoes insured and with signature confirmation.

 

[fashion_victim9]

YIKES!

Honestly, it looks like they order a lot from over seas and that takes 3-4 weeks to arrive..They get impatient or don't understand the added wait time, panic & NEG-
I think you'll be fine.. **Fingers Crossed**
If you could cancel without a defect, I would say do it- but those defects are harsh

thank you for your support I checked those sellers, most of them were from China, but she also left negs to the ones who in US like me, for other reasons then waiting. these are not all negs she left, only the last ones. but there are good ones too, a lot. so fingers crossed, but I still hope she will not pay lol

 

[ironic568]

Or, here's to hoping that buyer won't pay.....

 

[fashion_victim9]

I would be terrified too! If you don't want to cancel the deal, send the shoes insured and with signature confirmation.

thanks really hope she will not pay

 

[jmc3007]

I spoke to a rep yesterday, expressing my concerns and asking for more details what exactly the additional commission is going towards -she said they are planning to have tradesy sponsored coupon codes with bigger discounts which would make up for any lost sales due to my higher prices. Also, apparently 24 hour chat support will come soon. I've only got about 16 items in my closet at the moment. Two of which are Chanel bags. The only reason why I will stick to Tradesy despite the increase is because of the label, even with their % increase the label for my 3.5k bags are still $8.50 -- which is far less then getting packages totally insured and tracked on Ebay... I plan on moving my lower priced items ($500 or less) back to eBay... Even though the reason I left eBay for Tradesy in the first place was because a TERRIBLE experience

this makes a lot of sense since Tradesy was getting only 9% but the coupons could be worth 10-15% depending on the price point. they could only buy customers for so long before survival becomes an issue. when compared to RealReal their cut is 30-40% hence they were able to do 20% coupon on a daily basis on most brands since forever. same with Vestiaire Collective with 30-35% margin, rebating 10% is not hard. I don't recall eBay or Posh running their own promotion other than eBay Bucks.

I too am accustomed to the benefits of their shipping label, it has saved me the headaches and money more than once. here's to hopping the comeback of coupons in the $1,000 range!

 

[PikaboICU]

this makes a lot of sense since Tradesy was getting only 9% but the coupons could be worth 10-15% depending on the price point. they could only buy customers for so long before survival becomes an issue. when compared to RealReal their cut is 30-40% hence they were able to do 20% coupon on a daily basis on most brands since forever. same with Vestiaire Collective with 30-35% margin, rebating 10% is not hard. I don't recall eBay or Posh running their own promotion other than eBay Bucks.

I too am accustomed to the benefits of their shipping label, it has saved me the headaches and money more than once. here's to hopping the comeback of coupons in the $1,000 range!

But... TheRealReal is consignment- Tradesy isn't.. BTW: I LOVE shopping on TRR but I don't sell there.. It's for people that don't want to "work" to sell their items.

Also, now Tradesy gets to run their promotions and we the SELLERS get to pay for it.. That means Tradesy is still "buying" customers only we are paying for it..
Tradesy can deduct 100% of those coupon discounts.
eBay's fees are fair- Posh is already charging 20%, I refuse to list there.. 20% and all the "Trade", "Hun" and lowballing- it isn't worth it..

If I sell a $2000. item on Tradesy, I now pay them $360. that's too much! It would've been better if after $1000, they did a flat rate or lowered their percentage.
If my item sells for $1000. they keep $180. they did no more for the $2000, item so why should the get $360. ???
It's too high for the service/visibility, for me anyway.

 

[ccbaggirl89]

has anyone thought about doing vlog sales? i have a youtube channel myself with maybe 2k followers and i see many people running vlog sales for their lux items and then going for payment via paypal friends and family. even people with very few followers do it. i haven't done it b/c i just didn't know if it's "allowed." it's actually really nice because you can visually tour the items and may have even seen someone box it, style it, etc. i'm talking just about bags, which is all i sell

 

[whateve]

But... TheRealReal is consignment- Tradesy isn't.. BTW: I LOVE shopping on TRR but I don't sell there.. It's for people that don't want to "work" to sell their items.

Also, now Tradesy gets to run their promotions and we the SELLERS get to pay for it.. That means Tradesy is still "buying" customers only we are paying for it..
Tradesy can deduct 100% of those coupon discounts.
eBay's fees are fair- Posh is already charging 20%, I refuse to list there.. 20% and all the "Trade", "Hun" and lowballing- it isn't worth it..

If I sell a $2000. item on Tradesy, I now pay them $360. that's too much! It would've been better if after $1000, they did a flat rate or lowered their percentage.
If my item sells for $1000. they keep $180. they did no more for the $2000, item so why should the get $360. ???
It's too high for the service/visibility, for me anyway.

I remember when ebay raised their rates to 10% there was so much grumbling, and now it seems reasonable. Sometimes ebay makes more money than I do on my sales!

has anyone thought about doing vlog sales? i have a youtube channel myself with maybe 2k followers and i see many people running vlog sales for their lux items and then going for payment via paypal friends and family. even people with very few followers do it. i haven't done it b/c i just didn't know if it's "allowed." it's actually really nice because you can visually tour the items and may have even seen someone box it, style it, etc. i'm talking just about bags, which is all i sell

I can't imagine buying something through friends and family! Why would anyone unless it is really a friend or family? It's like handing out cash, and hoping the seller actually ships what you ordered.

 

[Luxxiebaby]

I had read on another forum that in an effort to recoup some of the money they are losing on returns, Tradesy was starting to refund buyers and return items to sellers unilaterally. Even if a seller listed an item as "Gently Used" and provided plenty of pictures, Tradesy's new strategy is to find a misstep by the seller to justify refunding the buyer to keep her happy and pulling the money from the seller's account.

Naturally, I did not believe this would go down, but it seems to be happening for real now. I have two friends who are individual sellers and one who is a Tradesy business seller who have all had this happen to them in the past two weeks. Each was upset and tried to fight the decision, but Tradesy stuck to their guns.

Needless to say, it has me nervous about continuing on selling with them. If any little thing can be nitpicked and used to justify a refund, how can a seller even begin to protect herself?!

It's just absolutely absurd that sellers are now being used by Tradesy to subsidize their bottom line and poor business model.

 

[nicole0612]

I had read on another forum that in an effort to recoup some of the money they are losing on returns, Tradesy was starting to refund buyers and return items to sellers unilaterally. Even if a seller listed an item as "Gently Used" and provided plenty of pictures, Tradesy's new strategy is to find a misstep by the seller to justify refunding the buyer to keep her happy and pulling the money from the seller's account.

Naturally, I did not believe this would go down, but it seems to be happening for real now. I have two friends who are individual sellers and one who is a Tradesy business seller who have all had this happen to them in the past two weeks. Each was upset and tried to fight the decision, but Tradesy stuck to their guns.

Needless to say, it has me nervous about continuing on selling with them. If any little thing can be nitpicked and used to justify a refund, how can a seller even begin to protect herself?!

It's just absolutely absurd that sellers are now being used by Tradesy to subsidize their bottom line and poor business model.

This is scary. Especially if the seller gets back an item in worse condition due to Tradesy's storage/handling of the item, as others have commented on here about their returns being damaged when listed in Tradesy's closets in the past.

 

[GemsBerry]

I had read on another forum that in an effort to recoup some of the money they are losing on returns, Tradesy was starting to refund buyers and return items to sellers unilaterally. Even if a seller listed an item as "Gently Used" and provided plenty of pictures, Tradesy's new strategy is to find a misstep by the seller to justify refunding the buyer to keep her happy and pulling the money from the seller's account.

Naturally, I did not believe this would go down, but it seems to be happening for real now. I have two friends who are individual sellers and one who is a Tradesy business seller who have all had this happen to them in the past two weeks. Each was upset and tried to fight the decision, but Tradesy stuck to their guns.

Needless to say, it has me nervous about continuing on selling with them. If any little thing can be nitpicked and used to justify a refund, how can a seller even begin to protect herself?!

It's just absolutely absurd that sellers are now being used by Tradesy to subsidize their bottom line and poor business model.

Bingo! I had a perfect authentic bag returned to me WITHOUT any discussion, money was taken from my account and the bag shipped back in a light speed. any attempts to ask why, to send proof of purchase and independent authentication were cut off. it happened less than a month ago and it's building up since. maybe for two months already when bags were returned to members of this forum for odor, "worse condition" for new items etc.
now if we get sales it's great as long as it's not returned. the chances you get your deposit are very slim now. eBay with 10+2.9% fees becomes a better option than tradesy with 15.9+2.9% from Dec 1, there's no protection either way.

This is scary. Especially if the seller gets back an item in worse condition due to Tradesy's storage/handling of the item, as others have commented on here about their returns being damaged when listed in Tradesy's closets in the past.

Yep, I got my perfect bag back with three scratches, two on leather and really deep one on HW bottom feet. it's $1K bag.
Yes, this is for real, and I wouldn't be surprised if they store returns everywhere on the floor.

 

[bernz84]

I had read on another forum that in an effort to recoup some of the money they are losing on returns, Tradesy was starting to refund buyers and return items to sellers unilaterally. Even if a seller listed an item as "Gently Used" and provided plenty of pictures, Tradesy's new strategy is to find a misstep by the seller to justify refunding the buyer to keep her happy and pulling the money from the seller's account.

Naturally, I did not believe this would go down, but it seems to be happening for real now. I have two friends who are individual sellers and one who is a Tradesy business seller who have all had this happen to them in the past two weeks. Each was upset and tried to fight the decision, but Tradesy stuck to their guns.

Needless to say, it has me nervous about continuing on selling with them. If any little thing can be nitpicked and used to justify a refund, how can a seller even begin to protect herself?!

It's just absolutely absurd that sellers are now being used by Tradesy to subsidize their bottom line and poor business model.

Well, I am definitely not going to be selling with Tradesy anymore because of what you have just written. I only have one thing in my closet and was going to keep my closet active until it sold. I was then going to shut it down. I am a small time seller anyway.

I didn't mind keeping it there despite the high commission, but this information you have relayed is just scary. I don't want my item to be returned without reasonable justification! Especially if my item would be returned in worse condition than originally sold!