I should also add that they bought the bag without asking any questions first!
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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I should also add that they bought the bag without asking any questions first!
Ugh, that was definitely sort of threatening and would make me nervous and go
, too. Not because something is wrong with my bag, but more because of the kind of buyer I might be dealing with. Tell them to go buy a new one from the boutique for $5200 + tax., but even then please not to expect perfection. If you look hard enough you will always find some fault with a bag. Ugh, nitpickers who go the pre-owned route!But as long as you had many clear pictures and a good description, you should be fine. And remind them what a great deal they got.
I spoke to a rep yesterday, expressing my concerns and asking for more details what exactly the additional commission is going towards -she said they are planning to have tradesy sponsored coupon codes with bigger discounts which would make up for any lost sales due to my higher prices. Also, apparently 24 hour chat support will come soon. I've only got about 16 items in my closet at the moment. Two of which are Chanel bags. The only reason why I will stick to Tradesy despite the increase is because of the label, even with their % increase the label for my 3.5k bags are still $8.50 -- which is far less then getting packages totally insured and tracked on Ebay... I plan on moving my lower priced items ($500 or less) back to eBay... Even though the reason I left eBay for Tradesy in the first place was because a TERRIBLE experience
congrats on a sale! it would make me uncomfortable. I understand if customer just makes sure that it's not too good to be true. but I had similar situation with Qs about odor after the sale, she was very persistent and the bag was returned. luckily back then Tradesy took it and I got paid, I'm not sure about now when they probably completely ran out of space for returns.
anyway I'd reply politely that the bag is in the same immaculate condition as pictured AND that you took video with the date/order # as a standard measure just in case anything happens during shipping (meaning if she's gonna do something with the bag and pull SNAD).
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Ugh, that was definitely sort of threatening and would make me nervous and go
But as long as you had many clear pictures and a good description, you should be fine. And remind them what a great deal they got.
You are so right! This is the type of buyer where I wish we could see their feedback before confirming a sale.
Luckily I have nothing to worry about with the great condition of this bag, but when I got the message I stopped packing it up to film it first before sending. With this type of buyer they sometimes think if it is above a certain price then it should be 100% flawless, when we know that some of the time it doesn't even come from the boutique totally perfect!
This is interesting. We will see about the Tradesy sponsored coupon codes. If that is true, and they resume their previous large Tradesy-paid coupons and discounts then it might be OK.
I remember when that happened to you. An overly nervous and/or scheming buyer is just what I'm always afraid of.
I completely agree about making the video. In fact when I got the last message I stopped packing up the bag in order to make a video. That is a great idea to re-make the video with the date and order number in it (and I always include a shot of the date and time), and an even better idea to send a message to the buyer so they know this as well. I will let them know it is for "your own protection" of course.
I have many large heavy items that I will leave on Tradesy for just this reason. In the past it has cost me upwards of $30 to ship a Rocco. I will move my less bulky items back to Ebay
I've never once sold an item during one of their coupons or sales.
For a lot of items the total price the buyer will pay will be the same because of the high shipping I have to charge on ebay. I'm going to leave all my shoes on Tradesy, I think, because I don't want to have to deal with returns.
I sold two items on ebay today so that is two less I have on Tradesy.
I'm happy for now. I put 4 items up on Thursday or Friday after I heard about the increase and the last piece sold late last night. Going forward I'll make my decision where to list if/when I have anything else I want to part with. It will be interesting reading the feedback here once increase/supposed "improvements" take place. It's a shame because I've had a lot of luck using Tradesy so far.
I have had that happen to me and what I did was take many more photos of each area (went overboard taking 20 extra photos) and then email to team tradesy to forward to the buyer; for their review. Then you have a record that you sent additional photos and the buyer accepted condition, before mailing it out. I would be nervous receiving that message and definitely photograph everything and send the extra photos. Tradesy will send the buyer the additional photos and if the buyer has an issue with condition upon receiving you will have much less worries.
Ugh I had the same thing happen in a recent sale! I had an LV listed for sale, like new, 12 pictures and detailed description. Asked the same questions your idiot asked and I said exactly the same thing you said. She responds, "well it looks in decent shape". Decent? It's like new and in the best shape on Tradesy. This is after she asked me to lower my already lowered price. I didn't sell to her. No thank you! She just seemed to needy. I'd rather keep the purse!
this is a good point, the flat $8.50 for large items. i only have a few larger items, but without the $8.50 label they'd be upwards of $24. i still don't think that would make me stay on Tradesy, though. i charge exact shipping on ebay and regardless of the $30-$35 i need to charge for lux bags, people have never once complained. they seem to focus on price much more than shipping cost.
This happened to me once on Tradesy. A buyer sent me a bunch of questions after purchase and said "I hope this bag looks ABSOLUTELY BRAND NEW WITH NO FLAWS" insinuating that it probably wasn't. I cancelled the sale immediately and told her it was because all of her questions post-sale made me uncomfortable with her as a buyer. She was shocked and said she did this all the time and no seller had ever cancelled on her like that. That just made me extra glad I made the decision not to trade with her! And I sold the bag to Yoogi's for $100 more just a week later, anyway. I've learned from many years on eBay to bail at the slightest sign of a trouble buyer.