Anyone Ever Buy and/or Sell on Tradesy?

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#5,941
Toby93 said:
I think that Tradesy has changed their policy also. I recently had a bag returned because of an "sitting odor". The buyer was very friendly and I suggested that she wait until Tradesy had a sale. I emailed her about 10 days later to let her know that she could get 10% off. She bought the purse and I mailed it off promptly.

I saw that she received it and I didn't hear a thing from her. There was nothing on my dashboard to indicate that the buyer had returned it either? Ten days later I get an email from Tradesy telling me that they had refunded the buyer and were returning my purse because of said undisclosed odor. This was one bag I had no worries with since it was practically brand new. I was concerned that the buyer had done something to it to force a refund, but when I got it back there was no odor. I have had 4 different people sniff it and there is no smell whatsoever except the smell of a new bag.

I argued back and forth with Tradesy, but in the end they sent it back and stuck to their story that there was an odor that I didn't describe in my listing. They also quoted their terms of service, exactly as you posted.

In the past, when a buyer returned for any reason, Tradesy gave them a credit and I kept my money. I have no idea why they are now returning items but I am very glad that I got my bag back in the same condition it was sent
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I don't see myself selling anymore handbags but you never say never. I had only one return that was for buyer's remorse (EBay) on a pristine bag by using odor which was painful. It is the perfect reason to return a perfect bag. I had others smell my bag too. I laughed when I first got my bag back because I knew the girl was playing games or hated the smell of leather. It smelled just like how I got it from the store. I was stressed hoping she did not ruin my bag.
 
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#5,943
fashion_victim9 said:
maybe they are tired to sell all the returns and try to get rid of them this way.
I had a "smell situation" on eBay recently. One lady bought very expensive LV from me and then opened return case because of "HORRIBLE SMOKE ODOR". I know eBay is always on the buyer's side and thought I was sure there wasn't any smoke odor, still I had to accept this return. I was also so happy at least to receive same bag, not replica of same model or smth. And there was no smell either - 3 diff non smokers smelled it!! I relisted it only on Tradesy as I thought Tradesy would protect me if it happened on their site, not on eBay. But after your story I am not sure at all...
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SweetDaisy05 said:
I don't see myself selling anymore handbags but you never say never. I had only one return that was for buyer's remorse (EBay) on a pristine bag by using odor which was painful. It is the perfect reason to return a perfect bag. I had others smell my bag too. I laughed when I first got my bag back because I knew the girl was playing games or hated the smell of leather. It smelled just like how I got it from the store. I was stressed hoping she did not ruin my bag.
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Lol - good to know I am not alone I guess. I think that shady buyers know that there is no way to prove that your bag did not have a smell when you mailed it out. They are using this excuse as a reason to force a refund from Tradesy and I think that Tradesy is just as happy to return the item to you and not have to tie up funds and have an item sit in their closet. They may as well just be e-Bay! I was also very glad to get my purse back with the dust bag....
 
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#5,944
SweetDaisy05 said:
Another Wow! I got done selling in the nick of time. I am just playing, but does Tradesy have six months return too. Aw, the stress of the never ending sale. I can vouch on the quick response that does not answer the question customer service.
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Oh, lol, I didn't mean to include that screenshot! That was a mistake on my end. I found it on Yelp.

The thing that wasn't fully explained in the review was when the misrepresentation claim was filed. I didn't know if the buyer did it after the 4 days. I tried to delete it, but for some reason it still showed up in my reply :shocked:
 
#5,946
alwayscoffee89 said:
Oh I did!!

Then the seller messaged me after I asked her why I only got 3 items and she said that all the items didn't fit in the $14 shipping kit (which is just a small polymailer bag) so she is shipping the rest of them today with her own supplies.

She should have told me that the day she shipped them out so I would be aware. I mean, it would have been simple. PLUS, she should have just mailed them all in a box with the shipping label. Why would someone do it like that? Now she has to pay more for shipping. Weird.
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I wonder why didn't she mail it all at the same time, at least she should have told you. Or she thought you wouldn't mention?
 
#5,949
bernz84 said:
Oh, lol, I didn't mean to include that screenshot! That was a mistake on my end. I found it on Yelp.

The thing that wasn't fully explained in the review was when the misrepresentation claim was filed. I didn't know if the buyer did it after the 4 days. I tried to delete it, but for some reason it still showed up in my reply :shocked:
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Oh, OK! I understand.
 
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#5,952
nicole0612 said:
The same thing happens to me when I add a photo or an attachment using tPF app. Even if I "delete" the photo it is still there when I post the comment and I can't edit to delete it. I have to go into the desktop site to "really" remove/delete the photo. Maybe the same for you?
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Nope, it messes up for me on the desktop. I don't have the app; I think the website is just screwy :doh::amuse:
 
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