+1 I keep deleting their "cleaned" photos and adding back my original image. I see many sellers doing this also. Maybe if they receive enough comments, they'll do a better job. The cleaned photos of bags are ok but jewelry looks awful!
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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+1 I keep deleting their "cleaned" photos and adding back my original image. I see many sellers doing this also. Maybe if they receive enough comments, they'll do a better job. The cleaned photos of bags are ok but jewelry looks awful!
Some sites (specifically Bonanza) gives the option of using what they call "background burner." As both a buyer and a seller, I prefer listings that show backgrounds. They give a more accurate depiction of scale/size and color. But the more important reason I like it is because it lets buyers verify whether a seller's images are her own and lets sellers add their own listing style and personality to their listings.
you can cleanse background yourself for free in fotofuze.com, I do it when Tradesy cleansed images are not satisfactory.
Yes! I had a pretty nice picture of a DY ring I am currently selling. The original picture showed the jewelry pouch and all that good stuff, but the cleaned up picture is just the ring and they zoomed in so the picture is all blurry looking. Since it was a smaller item I didn't use all 12 images so I just posted my original cover photo as the second photo. But it is quite annoying. My cover photo for my LV bag, they did the same thing. I had the cards/booklet/dust bag all in one picture as the cover photo- they cropped it all out, zoomed in on the bag and now my cover photo looks like I stole it off google (because the image is poor quality).
I do the same thing just add the cover picture again to my listing
I know sometimes the pic looks so much better before Tradesy cleans it up
This isn't so much a problem when it's a small item and you don't have to photograph as much. In the case of the LV bag, I do use up all 12 photo slots, so I can't afford to add it a second time. I've been re-adding my original photo every time the photo gets cleaned. That's when it becomes annoying.
I only sell handbags right now. In the past, I have sold my bags by showing everything in the cover photo. Tradesy deleted a dust bag and receipt out of my cover photo. I was annoyed too, and then it was funny. Even though I liked my picture, and others did too, I have realized Tradesy wanted a storefront look. I retook my picture with that thought in mind. It turned out nicer with Tradesy format for cover photos. I liked it so much that I saved it to my desktop for my viewing pleasure. 
I added the rest in the other photo slides available to use. 
I added the rest in the other photo slides available to use.
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Purchased a bag on Tradesy. Which turned out to be fake. I confirmed it was fake by sending to Leather Surgeons for physical inspection. I returned the bag to Tradesy and they claim it's authentic and refuse to give me my money back only store credit. I am a large business seller and emailed their VP of Business (former Shop-Hers CEO) directly and this was the ****ty response I received:
Hi,
I'm terribly sorry that you are not seeing eye to eye with our returns department. Unfortunately I am not able to get involved as I do not share their expertise. I ask that you please reach back out to Mandy and resolve the issue with her team. I will let her know that we spoke and that you should be given VIP treatment as you are a very important business seller.
I also ask that you please stop including Sash in emails of this nature. He is the CPO of our company and he cannot speak to matters of handbag returns. I understand your frustration but we do stand by our authentication team and current resources.
All the best,
Jaclyn
FYI: When speaking with Jaclyn on the phone she was not even aware what Chanel Superfakes are or the fact of their mere existence. Sigh.
Hi,
I'm terribly sorry that you are not seeing eye to eye with our returns department. Unfortunately I am not able to get involved as I do not share their expertise. I ask that you please reach back out to Mandy and resolve the issue with her team. I will let her know that we spoke and that you should be given VIP treatment as you are a very important business seller.
I also ask that you please stop including Sash in emails of this nature. He is the CPO of our company and he cannot speak to matters of handbag returns. I understand your frustration but we do stand by our authentication team and current resources.
All the best,
Jaclyn
FYI: When speaking with Jaclyn on the phone she was not even aware what Chanel Superfakes are or the fact of their mere existence. Sigh.
May I ask who are the " Leather Surgeons"? A cobbler? Are they an actual authentication service?
They're a repair shop but they do authentication. I am not sure how reliable they are or anything, though.
I don't know that I would trust a repair shop to do authentication, just because there are so many components that take place in the process. I would get a second opinion from one of the well-known authentication websites that are often mentioned in the forum. If it does end up being indeed fake, You can always open a credit card dispute for a not as described item. I think it is so important to pay with a good card when shopping on these websites incase this happens, where they have buyer protection.
Actually, Leather Surgeons used to be contracted by Chanel to do repairs (I've also heard that they used to work for Hermes as well). They are not your average cobbler. I would trust their authentication given their history with the brand.
If this bag was a superfake deemed authentic, chances are it was probably authenticated by ******************.
Ok, I've been selling on Tradesy for a couple of months and I LOVE it. I've been on eBay for 10 years and this is so much better for high end items. I'm listing a lot this month and I have a question about Tradesy sales: last month was pretty good for them, a combination of sales and coupons. For those of you who have been on Tradesy a while, how often do sales and coupons come around? Monthy? Bimonthly? Quarterly?
I know it gives buyers so much more incentive to purchase & I hope it is relatively frequent.
I know it gives buyers so much more incentive to purchase & I hope it is relatively frequent.
It used to be monthly (coupons and selected designer sales). Nowadays, it's whenever Tradesy wants to release the coupon. The 10% sales that get applied to everyone's closet is even more rare. That also used to be monthly. I think because Tradesy has so much inventory from the returns that they have to keep (when a buyer changes his/her mind) they only run their own closest sales (more frequently) and allow the big time sellers the option to put their closets on sale at their own expense.
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Thanks for the info! I guess I'll keep listing and hope things continue to sell quickly. I wish I could put my closet on sale at my expense, honestly, but I only sell 4-6 items at a time.