Anyone Ever Buy and/or Sell on Tradesy?

[KOB0926]

Sorry you had to go through this, but Tradesy offers full refunds for item not as described which includes items that are deemed non-authentic. It's been speculated that Tradesy uses ****************** as its "house" authenticator so you really didn't need to spend $70 to get the letter. You probably only needed to spend $7 at most to get an email authentication as proof for your return case on Tradesy.

Since you reported the fake through your dispute on PP, Tradesy removed the listing. This is not a uncommon practice; eBay does the same thing (after a sale has been made). So no, they're not trying to avoid anything. It's the law that you can't have fakes for sale and they did what was needed- remove the listing. Of course you can't catch every fake bag that's listed. I am sure there's more out there on the site. However, as a buyer, it is your responsibility to do your research if you're going to purchase outside of the boutique. You can report the issue to BBB but you didn't even attempt to contact Tradesy about the problem. How can a company make you whole if you don't even contact them or give them the chance to? I'm sure they'll respond to your complaint by telling you they have a money back guarantee policy on fake items purchased through the site, had you cared to read up on it.

Really ??? You must either work for Tradesy or you are a seller…. I thought people on purse forum were supposed to be handbag lovers… You don’t seem outraged that Tradesy is complicit in trafficking in fake goods. For you to tell me what I needed to do or didn’t need to do is ridiculous. I think it’s even more ridiculous that you are telling me that what common practice for sites is. My concern is Tradesy took down the record of the sale. The listing was already closed as I had purchased the bag… If you look on the sellers list of items sold, this bag is missing… that is what I am referring to. As far as you telling me
“It's the law that you can't have fakes for sale and they did what was needed- remove the listing.” I think the correct thing to do is not list fake bags in the first place!
For you to ask me how I can complain to BBB without allowing Tradesy to assist me is incredulous, how do you know what I did? They were given ample opportunity. I read their return policy, and I also read enough blogs to know what a joke their site credit was…. As for it being my job to research,,,, well, it’s a good thing I have the time to research now. I have done just that and am armed in my quest to bring this seller and Tradesy to justice. I am going to continue to post on any site or blog I can find. I am also going to report them to all Federal agency available.
I also reported Tradesy on Site Jabber and have received two emails since this morning telling me this happened to them too. One person said
I was also a victim of a Fake Louis being sent to me. I am reporting this website to the Attorney Generals office in California and the Federal Trade Commission. They did the same thing to me. Gave me site credit. The seller describe the wallet as a Zippy clutch organizer and it was not. It was a slender Clemente wallet and they gave me site credit. I then ordered a speedy bag from a buyer and guess what it was Fake. It was not a real Louis.
Don’t worry, I was nice enough to send her this response:
I'm sorry that happened to you!!! Good for you. I am going to report them also. I've already reported them to the BBB.
You can also go to this website http://www.stopfakes.gov/consumer-tools/report-fake-goods .
Anyone who receives counterfeit goods can go to this website and report the seller and website. Directly from the website:
The IPR Center encourages members of the general public, industry, trade associations, law enforcement and government agencies to report violations of intellectual property rights through its website. Guidance on suggested information to include when reporting a suspected violation is available

I’m happy to know that everyone does not have your attitude about criminals and am just as committed as I am to seek justice against these bottom feeders. I’ll keep you posted what happens once I report them to the website I provided above.

 

[EGBDF]

x.

I agree that Tradesy should make it more clear on their website that it is up to the BUYER to determine authenticity...they are too vague and make it seem as if they guarantee everything listed on their site is authentic. Misleading wording. They don't even check the authenticity of items in their own closet because I've seen at least one fake there. Or get a bag authenticated before buying.
But it seems like you didn't really pursue this with Tradesy before going straight to other avenues. You seem outraged that someone would sell a FAKE to you on a website. You are not a newbie to handbags, so in your case I would stick to shopping from the boutiques or authorized retailers.
I hope you'll stick around tpf since you seem to have a nice collection.

 

[BeenBurned]

Sheesh, you've posted on pissedconsumer too?

I've responded to a couple people here on purse forum as I feel so strongly about what happened to me. I just received this in my gmail inbox:

Why hello Kimberly,

Your review is getting attention!

150 other Jabbers have read your Tradesy review.

I can not tell you how happy that makes me. I believe any true handbag connoisseur would be outraged at Tradesy's practices of sending off fake bags to unsuspecting buyers. I believe those of you who post defensive comments are more concerned with selling your goods and don't really care about the poor buyers. I'm sure you have all had your share of crappy buyers, but I thought purse forum was for handbag lovers? It doesn't matter what anyone says on here, I am going to do whatever I can to spread the word! That includes posting my initial comments from above on Tradesy's Facebook page. Let's see how long it stays up. I'm also going to post the link to the government agency so that people have it readily available when Tradesy scams them!

After I posted above that I found your rant on pissed consumer, I don't doubt that many of those 150 views are from those of us TPF'ers who searched after reading here.

Understand that I'm the last one to defend any seller who ripped off a buyer with a fake. I just take issue with the way you've gone about seeking revenge against the seller and Tradesy.

If you read through this whole long thread, you'll see that many of us (me included) have made negative commentary against Tradesy and some of its practices.

Just out of curiosity, I'd be interested in seeing the Amazon listing you referred to with the same pictures (or receipt) that the Tradesy seller used in her listing.

 

[KOB0926]

I agree that Tradesy should make it more clear on their website that it is up to the BUYER to determine authenticity...they are too vague and make it seem as if they guarantee everything listed on their site is authentic. Misleading wording. They don't even check the authenticity of items in their own closet because I've seen at least one fake there. Or get a bag authenticated before buying.
But it seems like you didn't really pursue this with Tradesy before going straight to other avenues. You seem outraged that someone would sell a FAKE to you on a website. You are not a newbie to handbags, so in your case I would stick to shopping from the boutiques or authorized retailers.
I hope you'll stick around tpf since you seem to have a nice collection.

I am outraged because they made a promise that all items on their site were authentic and they had no way to verify that. I am outraged that I gave them plenty of opportunities to fix the situation. It didn't take many communications to determine I was dealing with a group of people who did not seem to care about me as a buyer and I read enough to see how often they gave people "site credit". Your right, I'm not new to buying bags. Having the seller sell me the bag was not what outraged me. It was Tradesy's laissez-faire attitude.... I actually gave them the opportunity to review the bag and if they determined it was authentic, to send it back to me with a written guarantee. I wanted the bag for the price listed. They responded with the same canned response as their first response before I escalated my claim. Frankly, from the reviews I read I did not trust them to get the bag back and tell PayPal it was real and they were going to issue me a site credit. Once I mailed the bag back to them I would not have had any proof. Once ****************** finished the report and I submitted the report to PayPal, PayPal said they would credit my account once Tradesy had the bag. Hell, I'm outraged that I had to waste my time re- wrapping the bag and driving it to the post office... After all my efforts I am out time and money and I still don't have the bag I wanted.... If I choose to spend hours on blogs telling my story, that is my choice... but to have to spend my time dealing with these bottom feeders...... and to see right above the purse forum page a Tradesy advertisement that says 100% hassle free and Authenticity guaranteed... that’s a JOKE….. How ironic…. It’s a good thing I like to research and have some extra time on my hands right now because I am going to make it a point to report them to the government and let everyone know how Tradesy operates. It’s actually comical that the seller took pictures of this fake bag in her nail salon… and posted it to the website. I just wish I knew the detailed particulars on what to look for. Her pictures were pretty good. All Tradesy had to do was go to her listing pictures and they should have known. If they have the team of experts on staff they say they do, that would have ended things right there….. They did not do this, instead they made me spend my money to have ****************** verify I was right… that my dear, is why I am outraged! I do have an amazing selection of handbags… I am fortunate. I have purchased new with or without tags handbags from several sites and this is the first time I have been sent a fake bag. Then again, I’ve never bought of Ebay, so that might be why….I heard they have tons of fake bags. I have purchased several Prada’s and my Balenciaga from Rue La La and The Real…. I got my Chloe from Haute…. Those are some sites I have used and have not found any issues with.

 

[KOB0926]

After I posted above that I found your rant on pissed consumer, I don't doubt that many of those 150 views are from those of us TPF'ers who searched after reading here.

Understand that I'm the last one to defend any seller who ripped off a buyer with a fake. I just take issue with the way you've gone about seeking revenge against the seller and Tradesy.

If you read through this whole long thread, you'll see that many of us (me included) have made negative commentary against Tradesy and some of its practices.

Just out of curiosity, I'd be interested in seeing the Amazon listing you referred to with the same pictures (or receipt) that the Tradesy seller used in her listing.

You take issue???? Are you kidding me? Why??? You think it's OK? It's not! There are too many people out there that don't have the time or resources or education to look out for themselves... I'm fortunate that I can and I will.... I have an extensive history with research and am using it now. This seller and I exchanged emails before I escalated my case. Tradesy and I exchanged emails and they have done nothing until PayPal told them to.... I honestly don't care if you have an issue.... hmmmm... I find that interesting... all you have to do is put the handbag style into the search bar on Amazon and you will find the listing. Since you take issue with me, I'm not inclined to do the work for you....

 

[KOB0926]

After I posted above that I found your rant on pissed consumer, I don't doubt that many of those 150 views are from those of us TPF'ers who searched after reading here.

Understand that I'm the last one to defend any seller who ripped off a buyer with a fake. I just take issue with the way you've gone about seeking revenge against the seller and Tradesy.

If you read through this whole long thread, you'll see that many of us (me included) have made negative commentary against Tradesy and some of its practices.

Just out of curiosity, I'd be interested in seeing the Amazon listing you referred to with the same pictures (or receipt) that the Tradesy seller used in her listing.

oh, and I've also signed on to hiya, so you can see my rant there too! It's on Tradesy's FB page too. And will soon be on several government websites.... I might be inclined to keep you up to date.

 

[AtiaOfTheJulii]

I don't see the code on the main page any more. Is it over already?

So weird... it was there this morning!!!!! I dont see it either. It was $50 off of $500. then $150 off of $1000.....

 

[EGBDF]

So weird... it was there this morning!!!!! I dont see it either. It was $50 off of $500. then $150 off of $1000.....

Yes, I saw it too! Now I just see the LV sale.

 

[BeenBurned]

all you have to do is put the handbag style into the search bar on Amazon and you will find the listing. Since you take issue with me, I'm not inclined to do the work for you....

Actually, I'd already done that. And the only listing for "Louis Vuitton GM Turenne" does NOT show the "same fake receipt" you claim was also shown in the Tradesy seller's listing. There's just a single picture of the bag.

 

[jmc3007]

The coupon codes are SPRING20/50/150 respectively on purchases $300/500/1000. still work, I just tried them.

 

[KOB0926]

I used the term outraged loosely. Life is too short for me to get really angry over a handbag... I would not have paid anyone for that bag. It is the principles and I would have made them sue me.... for real. I know you don't know me, but that is the truth. It might drive my husband crazy that I'm willing to spend my money for something like that... but if push came to shove I would have been willing to take the chance that Tradesy would not have gone to court as they would have seen the bag was fake well before it came to that. Like I said all they had to do was look at the listing pictures. I have read everything you have written, but the simple fact is if anyone in management or authentication at Tradesy would have taken the time and given me the courtesy of looking at the pictures in her listing they would have told PayPal to have me send the bag back and they would reimburse my account. They did not do that. I don't know much about this site, but I will try to upload a file with the screen shot of the Amazon listing I took for my case and you can see the listing I'm talking about. There are actually 7 pictures on the Amazon listing and I took a screen shot of the receipt, You can see the supposed address in Paris of the store and the sales person's name.... K Yan S. At least there is an upside to all of this, with technology there is always a trail... and I'm learning a lot!

 

[Freak4Coach]

QUOTE]

I'm sorry that this happened to you and I can understand your frustration. I have not dealt with a situation exactly like yours but I have found Tradesy a little difficult to deal with at times.

I'm a little confused about your situation. The return process for Tradesy is pretty simple - click the return button and indicate the reason. Tradesy provides the return shipping label. I have used this for an authentic item that turned out not to work for me. I got a site credit as their rules indicated that I would. Fine, I bought something else. I have also used it for a fake. I too knew it was fake as soon as I got it. I followed the process I stated above plus I took pictures of the item before I sent it back. It went smoothly and I got my refund as their rules indicated I would in a case like this. The seller got banned from selling on Tradesy. Now I know not everyone has had this experience but this was mine.


So back to why I'm confused - did you or did you not attempt the Tradesy return process? If not, why? I'm not attacking you here. Just curious...

 

[KOB0926]

Actually, I'd already done that. And the only listing for "Louis Vuitton GM Turenne" does NOT show the "same fake receipt" you claim was also shown in the Tradesy seller's listing. There's just a single picture of the bag.

I've never created an album or posted a picture on this site but I just created an album and posted the screen shot I told you I had taken. I'd be interested to know if you can find it or see it....

 

[ThisVNchick]

x.

Yes, I am a seller, but what does that have anything to do with it?

This has nothing to do with loving handbags. You always run the risk of buying a fake anytime you buy outside of the boutique. That is just a fact. I read your response about your experience with The Real Real. Believe it or not, I've authenticated Dior handbags from that site that turned out to be fakes. There's also Fashionphile, a super well known high-end consignment shop that guarantees 100% authentic items. Oh but guess what, I've also authenticated multiple Lady Dior bags that were fake from there too. So just because you've had a good experience with one particular site (to your knowledge) doesn't mean it has a clean track record. There is no guarantee with any site. Sometimes you're lucky, sometimes you're not.

I'm sorry but I don't see how you can hold a site solely responsible when you are to blame as well. You are the buyer, you should do some homework on the item that you're buying before you buy it. If you're unsure, why not get the item authenticated prior to purchase to save yourself the hassle? If there aren't enough pictures to authenticate, ask the seller to provide more. If he/she doesn't cooperate, move on. The seller of your item has been suspended and is no longer on Tradesy. So not only is the listing gone, the seller is gone as well for breaking the rules of the site. So the site has taken some action to your cause.

If you think you can bring down the site, I'm sorry but that is wishful thinking (and that has been my point from the beginning). You don't think eBay has sold tons of fakes before and had plenty of pissed off consumers complain to various gov't agencies? Oh guess what? They're still in business after 2 decades of allowing various fakes on their selling platform.

 

[KOB0926]

QUOTE]

I'm sorry that this happened to you and I can understand your frustration. I have not dealt with a situation exactly like yours but I have found Tradesy a little difficult to deal with at times.

I'm a little confused about your situation. The return process for Tradesy is pretty simple - click the return button and indicate the reason. Tradesy provides the return shipping label. I have used this for an authentic item that turned out not to work for me. I got a site credit as their rules indicated that I would. Fine, I bought something else. I have also used it for a fake. I too knew it was fake as soon as I got it. I followed the process I stated above plus I took pictures of the item before I sent it back. It went smoothly and I got my refund as their rules indicated I would in a case like this. The seller got banned from selling on Tradesy. Now I know not everyone has had this experience but this was mine.


So back to why I'm confused - did you or did you not attempt the Tradesy return process? If not, why? I'm not attacking you here. Just curious...

I did attempt to communicate with Tradesy and when I found out what their authentication process was and saw all of the negative comments about their site credit I no longer trusted them. I gave them two options. If I sent the bag back and they deemed it authentic, I wanted them to send the bag back to me. If they deemed the bag fake, give me my money back. I had no interest in them deeming the bag real and offering me a site credit. I wanted a new without tags LV GM Turenne handbag. They choose not to do this. I am not going to let any retail site promise authenticity when they have no idea what their sellers are doing, and then have the control to determine whether I get a site credit or not....I will no longer buy anything from a website that acts as a cover for independent sellers. I thought Tradesy authenticated and stood behind every bag they sold. I would not buy a LV on Ebay and I certainly won't be buying anything from Tradesy again.