Anyone Ever Buy and/or Sell on Tradesy?

[EGBDF]

This business is in the illegal trafficking of counterfeit Louis Vuitton handbags. I purchased a "new with tags" Louis Vuitton GM Turenne from Emily Nguyen for $1475.00 and she sent me a fake bag through the US postal system. It was what the industry describes as "super fakes". She sent a box, shopping bag and dust cover. She went as far as to send a fake receipt from a Paris store (the store actually exists). In my research I found a bag with the exact receipt on Amazon..... obviously fake as well. It is amazing what they are capable of these days. I contacted Paypal and opened a case to get their assistance in getting my money back. They told me I had to obtain an authentication report on the bag. Once I had ****************** authenticate the bag (came back fake, had to spend $70.00 for report) I went to Tradesy website and looked at the pictures of the listing again. It was obviously the same bag I sent pictures of and it was obviously fake once I knew what to look for. A week later after I worked with PayPal to get my money back and not a "site credit" which Tradesy is famous for trying to pull, I noticed Tradesy removed the pictures from the site and removed the listing from the seller's listing of "sold" items. I believe this is an attempt by Tradesy management to subvert any federal agencies that may open up an investigation. That is OK, I took screen shots of the website and any federal agency would be able to subpoena their records. I am going to contact as many agencies as possible and do what ever I can to assist in the prosecution of the criminal who sold me this fake handbag. I took a first step and made a complaint through the Better Business Bureau. Although they are not a member of the Better Business Bureau they do respond to complaints so that is a good first step. If you are the victim of an illegal trafficker on Tradesy, remember the law is on your side and if you call your credit card company or Paypal they can assist you in getting your money back. Be careful!

How did you know it was fake after you received it? Why didn't you just go through Tradesy-I understand that they use AF as their authenticator. They should supposedly refund you if you are sold a fake.

 

[ThisVNchick]

This business is in the illegal trafficking of counterfeit Louis Vuitton handbags. I purchased a "new with tags" Louis Vuitton GM Turenne from Emily Nguyen for $1475.00 and she sent me a fake bag through the US postal system. It was what the industry describes as "super fakes". She sent a box, shopping bag and dust cover. She went as far as to send a fake receipt from a Paris store (the store actually exists). In my research I found a bag with the exact receipt on Amazon..... obviously fake as well. It is amazing what they are capable of these days. I contacted Paypal and opened a case to get their assistance in getting my money back. They told me I had to obtain an authentication report on the bag. Once I had ****************** authenticate the bag (came back fake, had to spend $70.00 for report) I went to Tradesy website and looked at the pictures of the listing again. It was obviously the same bag I sent pictures of and it was obviously fake once I knew what to look for. A week later after I worked with PayPal to get my money back and not a "site credit" which Tradesy is famous for trying to pull, I noticed Tradesy removed the pictures from the site and removed the listing from the seller's listing of "sold" items. I believe this is an attempt by Tradesy management to subvert any federal agencies that may open up an investigation. That is OK, I took screen shots of the website and any federal agency would be able to subpoena their records. I am going to contact as many agencies as possible and do what ever I can to assist in the prosecution of the criminal who sold me this fake handbag. I took a first step and made a complaint through the Better Business Bureau. Although they are not a member of the Better Business Bureau they do respond to complaints so that is a good first step. If you are the victim of an illegal trafficker on Tradesy, remember the law is on your side and if you call your credit card company or Paypal they can assist you in getting your money back. Be careful!

Sorry you had to go through this, but Tradesy offers full refunds for item not as described which includes items that are deemed non-authentic. It's been speculated that Tradesy uses ****************** as its "house" authenticator so you really didn't need to spend $70 to get the letter. You probably only needed to spend $7 at most to get an email authentication as proof for your return case on Tradesy.

Since you reported the fake through your dispute on PP, Tradesy removed the listing. This is not a uncommon practice; eBay does the same thing (after a sale has been made). So no, they're not trying to avoid anything. It's the law that you can't have fakes for sale and they did what was needed- remove the listing. Of course you can't catch every fake bag that's listed. I am sure there's more out there on the site. However, as a buyer, it is your responsibility to do your research if you're going to purchase outside of the boutique. You can report the issue to BBB but you didn't even attempt to contact Tradesy about the problem. How can a company make you whole if you don't even contact them or give them the chance to? I'm sure they'll respond to your complaint by telling you they have a money back guarantee policy on fake items purchased through the site, had you cared to read up on it.

 

[SweetDaisy05]

I think when it comes to the Tradesy website we're better off not trying to figure it out

:lolots: That's funny! I gave up trying to find the button too.

 

[LouisieAnna]

I filled out the Contact Us form on Saturday to ask why my LV items are not showing up in the LV sale. This is the response I received (not quite the 24 hour response time the site states, but I'll cut them some slack since yesterday was Easter):

Hi CN,

We have a team of editors that hand select all of the items you see in our "trends" and sale categories.

I'll pass along your account for consideration for future sales.

If you need any further assistance, please feel free to reach out at anytime. Have a great day.


Thanks,
M. C.
Team Tradesy

 

[SweetDaisy05]

Finally another coupon code for today only!!!!!

Thanks for sharing!

 

[BeenBurned]

This business is in the illegal trafficking of counterfeit Louis Vuitton handbags. I purchased a "new with tags" Louis Vuitton GM Turenne from Emily Nguyen for $1475.00 and she sent me a fake bag through the US postal system.

How did you know it was fake after you received it? Why didn't you just go through Tradesy-I understand that they use AF as their authenticator. They should supposedly refund you if you are sold a fake.

Since you reported the fake through your dispute on PP, Tradesy removed the listing. This is not a uncommon practice; eBay does the same thing (after a sale has been made). So no, they're not trying to avoid anything. It's the law that you can't have fakes for sale and they did what was needed- remove the listing. Of course you can't catch every fake bag that's listed. I am sure there's more out there on the site. However, as a buyer, it is your responsibility to do your research if you're going to purchase outside of the boutique. You can report the issue to BBB but you didn't even attempt to contact Tradesy about the problem. How can a company make you whole if you don't even contact them or give them the chance to? I'm sure they'll respond to your complaint by telling you they have a money back guarantee policy on fake items purchased through the site, had you cared to read up on it.

Sheesh, you've posted on pissedconsumer too?

I think you're directing your anger in the wrong direction. Although you've named the seller who allegedly sold a superfake with a fake receipt (and I don't have a problem with that if it's true), you're also naming Tradesy as being complicit.

Any site is going to have sellers who knowingly or unknowingly list fakes. Any site is going to have scammers who will try to rip off naive or trusting buyers.

But nearly every site also has a "report" button and the better sites who value their reputations will investigate reports and remove confirmed fakes. There are many of us who take time to report fakes on various sites, Tradesy included and (at least in my experene), Tradesy, Ebay and Bonanza have been good about removing those fakes.

Other sites like Etsy, Poshmark, Listia and iOffer don't care about honesty and don't act on reports. THOSE are the sites I'd avoid.

(If your bag was a superfake, chances are that it wouldn't have been caught to be reported. It fooled you, right? How do you expect the venue to recognize a fake?)

Hopefully you've made Tradesy aware of your seller and her use of doctored or stolen receipts and perhaps suggest that her account be investigated.

But again, to blame Tradesy for a scammer is somewhat unfair. (And I'm not a huge Tradesy fan!)

ETA: BTW, it doesn't appear that she is currently selling. Maybe she was suspended?
https://www.tradesy.com/closet/4256032/

 

[SweetDaisy05]

I filled out the Contact Us form on Saturday to ask why my LV items are not showing up in the LV sale. This is the response I received (nice 24 hour response time, Tradesy ):

Hi CN,

We have a team of editors that hand select all of the items you see in our "trends" and sale categories.

I'll pass along your account for consideration for future sales.

If you need any further assistance, please feel free to reach out at anytime. Have a great day.


Thanks,
M. C.
Team Tradesy

Thanks! The editors pick and exclude particularl lines in the LV sale if you are not a professional seller. The lines I watch hardly get picked. I have just sent in my feedback too.

 

[ThisVNchick]

Sheesh, you've posted on pissedconsumer too?

I think you're directing your anger in the wrong direction. Although you've named the seller who allegedly sold a superfake with a fake receipt (and I don't have a problem with that if it's true), you're also naming Tradesy as being complicit.

Any site is going to have sellers who knowingly or unknowingly list fakes. Any site is going to have scammers who will try to rip off naive or trusting buyers.

But nearly every site also has a "report" button and the better sites who value their reputations will investigate reports and remove confirmed fakes. There are many of us who take time to report fakes on various sites, Tradesy included and (at least in my experene), Tradesy, Ebay and Bonanza have been good about removing those fakes.

Other sites like Etsy, Poshmark, Listia and iOffer don't care about honesty and don't act on reports. THOSE are the sites I'd avoid.

(If your bag was a superfake, chances are that it wouldn't have been caught to be reported. It fooled you, right? How do you expect the venue to recognize a fake?)

Hopefully you've made Tradesy aware of your seller and her use of doctored or stolen receipts and perhaps suggest that her account be investigated.

But again, to blame Tradesy for a scammer is somewhat unfair. (And I'm not a huge Tradesy fan!)

ETA: BTW, it doesn't appear that she is currently selling. Maybe she was suspended?
https://www.tradesy.com/closet/4256032/

Whenever a seller is caught selling a fake, Tradesy immediately shuts down the seller's account. You (the seller) can make an appeal to have the account reinstated if you honestly listed a fake unknowingly. I think they look at your prior selling history before doing so (meaning if you sold lots of authentic items in the past vs. one mistake).

 

[BeenBurned]

Whenever a seller is caught selling a fake, Tradesy immediately shuts down the seller's account. You (the seller) can make an appeal to have the account reinstated if you honestly listed a fake unknowingly. I think they look at your prior selling history before doing so (meaning if you sold lots of authentic items in the past vs. one mistake).

Thanks for explaining.

 

[GemsBerry]

I filled out the Contact Us form on Saturday to ask why my LV items are not showing up in the LV sale. This is the response I received (not quite the 24 hour response time the site states, but I'll cut them some slack since yesterday was Easter):

Hi CN,

We have a team of editors that hand select all of the items you see in our "trends" and sale categories.

I'll pass along your account for consideration for future sales.

If you need any further assistance, please feel free to reach out at anytime. Have a great day.


Thanks,
M. C.
Team Tradesy

Tradesy put one of my non LV item on sale last week but the discount was covered by me. They also do this without your permission. I wish they bring the discounts back, it really help with the sales. Now, it dried up. I think they have so much return items they need to get rid off which was why they stopped giving discounts.

Thank you for posting, I'll contact them to ask "pass along my account" as well for Tradesy-covered sales

 

[whateve]

I filled out the Contact Us form on Saturday to ask why my LV items are not showing up in the LV sale. This is the response I received (not quite the 24 hour response time the site states, but I'll cut them some slack since yesterday was Easter):

Hi CN,

We have a team of editors that hand select all of the items you see in our "trends" and sale categories.

I'll pass along your account for consideration for future sales.

If you need any further assistance, please feel free to reach out at anytime. Have a great day.


Thanks,
M. C.
Team Tradesy

I got a similar response months ago and it didn't help.

Sheesh, you've posted on pissedconsumer too?

I think you're directing your anger in the wrong direction. Although you've named the seller who allegedly sold a superfake with a fake receipt (and I don't have a problem with that if it's true), you're also naming Tradesy as being complicit.

Any site is going to have sellers who knowingly or unknowingly list fakes. Any site is going to have scammers who will try to rip off naive or trusting buyers.

But nearly every site also has a "report" button and the better sites who value their reputations will investigate reports and remove confirmed fakes. There are many of us who take time to report fakes on various sites, Tradesy included and (at least in my experene), Tradesy, Ebay and Bonanza have been good about removing those fakes.

Other sites like Etsy, Poshmark, Listia and iOffer don't care about honesty and don't act on reports. THOSE are the sites I'd avoid.

(If your bag was a superfake, chances are that it wouldn't have been caught to be reported. It fooled you, right? How do you expect the venue to recognize a fake?)

Hopefully you've made Tradesy aware of your seller and her use of doctored or stolen receipts and perhaps suggest that her account be investigated.

But again, to blame Tradesy for a scammer is somewhat unfair. (And I'm not a huge Tradesy fan!)

ETA: BTW, it doesn't appear that she is currently selling. Maybe she was suspended?
https://www.tradesy.com/closet/4256032/

Exactly! Tradesy isn't in the business of selling fakes. They are a marketplace and don't have the resources to vet every seller and every item before they are listed. They rely on member reports and buyer complaints to root out the fakes, just like nearly every other honest online selling site.

 

[BeenBurned]

Exactly! Tradesy isn't in the business of selling fakes. They are a marketplace and don't have the resources to vet every seller and every item before they are listed. They rely on member reports and buyer complaints to root out the fakes, just like nearly every other honest online selling site.

Unlike other sites, Tradesy does have its own Penny Lane and Strawberry Fields accounts where they do sell returned items. From what I've read, there have been cases where they've resold returned fakes.

In those cases, knowingly or not, they are in the wrong.

 

[KOB0926]

How did you know it was fake after you received it? Why didn't you just go through Tradesy-I understand that they use AF as their authenticator. They should supposedly refund you if you are sold a fake.

Hi, thanks for asking, the quality of the bag was “off”. I’ve been collecting handbags for about 20 years and this was my first monogrammed canvas handbag other than the Gucci Sukey bag I have. The Sukey caught my eye as I loved the shape and structure of the material. I have enjoyed it, but the canvas is totally different than LV canvas. I’ve never been a fan of canvas bags as I love good quality supple leather. For some reason the design of the Turenne bag caught my eye and I really liked it. Once I got the bag, it didn’t feel like right. I have at least one of most of the popular high end bags and several of my favorite brands ; Prada (6) , Louis Vuitton (leather), Gucci, Balenciaga, Chloe, Burberry (3) , Fendi, Mulberry, Marc Jacobs (4) , Ralph Lauren, Lancel. And other designers such as Michael Kors, Kate Spade, Milly, Foley and Corina, treesje, Coach, Brighton, Lodis, Henry Bendel, Dooney and Bourke, DKNY. I actually have a walk in handbag closet…. My husband ordered me a system to hang my bags off the walls when we built our home. I can tell you this bag was not in the same league as my other bags not even the second and third tier designers. Once I started thinking the bag was “off” I went into the LV store and looked at the Turenne. I know LV won’t authenticate handbags, so I didn’t bother taking it in. By then I was pretty convinced the bag was fake, and also embarrassed at the idea of carrying around a fake bag… I can tell you the Tradesy bag was a good replica…. and if I was someone who was interested in carrying a fake bag, which I am not.... I don't see the point... and they were selling it for a couple hundred bucks, then you would get what you paid for. A good fake bag... There were little things like the inside of the hardware on the strap and zipper. I then contacted Tradesy through my PayPal account. After they sent me two canned responses and would not address my specific questions; I escalated my case to a claim. I was researching in the meantime and reading a lot of negative reviews about Tradesy and how they scam buyers by claiming bags are authentic and issuing “site credits”. I was not interested in a site credit and did not trust them to acknowledge the bag was not authentic.
PayPal told me I had to get a third party to authenticate the bag. I learned of a company called “******************” and contacted them. I had to take pictures of the bag. Once I took the pictures and downloaded them I could enlarge them and see the really poor quality of the canvas. I went to ******************'s Face Book page found an article from May 2015 on “super fakes” and saw an exact replica of the bag I was sent from Tradesy. I won’t fall for this scam again and will never shop on Tradesy again. They state on their website “Our promise to you: every item you purchase on Tradesy is authentic.” There is no way they can stand behind that statement because they do not see any items sold off their website before they are sold. I would never have thought that. I did not know sellers send them from their home without any over site. Tradesy doesn’t even see items unless you complain and make a claim…. They should be more upfront with their sales model instead of luring in buyers with false claims. I plan on doing everything I can to bring this seller to justice. She should be in jail for selling fake handbags for $1475.00!

 

[KOB0926]

Sheesh, you've posted on pissedconsumer too?

I think you're directing your anger in the wrong direction. Although you've named the seller who allegedly sold a superfake with a fake receipt (and I don't have a problem with that if it's true), you're also naming Tradesy as being complicit.

Any site is going to have sellers who knowingly or unknowingly list fakes. Any site is going to have scammers who will try to rip off naive or trusting buyers.

But nearly every site also has a "report" button and the better sites who value their reputations will investigate reports and remove confirmed fakes. There are many of us who take time to report fakes on various sites, Tradesy included and (at least in my experene), Tradesy, Ebay and Bonanza have been good about removing those fakes.

Other sites like Etsy, Poshmark, Listia and iOffer don't care about honesty and don't act on reports. THOSE are the sites I'd avoid.

(If your bag was a superfake, chances are that it wouldn't have been caught to be reported. It fooled you, right? How do you expect the venue to recognize a fake?)

Hopefully you've made Tradesy aware of your seller and her use of doctored or stolen receipts and perhaps suggest that her account be investigated.

But again, to blame Tradesy for a scammer is somewhat unfair. (And I'm not a huge Tradesy fan!)

ETA: BTW, it doesn't appear that she is currently selling. Maybe she was suspended?
https://www.tradesy.com/closet/4256032/

Yes, I’ve posted on pissedconsumer too…. And will continue to post as I am not a woman to be treated in this manner. I’m actually not angry, I’m determined and that is something entirely different. There is no “allegedly” about this. I hope the seller gets arrested and prosecuted for trafficking in inauthentic goods. Tradesy reimbursed my PayPal account and ****************** reported the bag is fake. Once the seller knew I put in a dispute she claimed “She knew the bag was real and her friend bought it for her in Paris”. Notice she didn’t say she bought it…… She wrote this in the message center on Tradesy, so the trail is there. I took screen shots, so they can’t delete it….
Once I saw ******************’s report and new specifically what to look for it was obvious in her listing pictures the bag was fake… She can’t say she sent me an authentic bag and I switched it… she took pictures of very specific tags to post in her listing and they were not even the correct shape… Tradesy had ample opportunity to respond and decided it was OK to send out canned responses and not take any responsibility for their seller. That is why I decided to escalate my claim through PayPal. I had no trust in them. They are the ones who posted the statement on their website “Our promise to you: every item you purchase on Tradesy is authentic.” They can’t guarantee or promise anything…. Not OK… they cost me time and money.
The bag didn't fool me... once I had it in my possession. They didn't doctor receipts; these thieves are producing fake bags, fake boxes, fake shopping bags, fake dust bags and fake receipts. There is an identical bag for sale on Amazon with an identical receipt except they changed the location in Paris. Same salesperson... Tradesy is making a nice profit and are paying for shipping and asked me to ship the bag back to them. That is why I stated they are participating in trafficking fake bags. We'll see what Federal agencies agree with me that they are complicit... I'll keep everyone updated as I continue on my quest for justice. Oh, and I appreciate you listing what other sites do, but I’m not really interested in other sites as a defense for Tradesy, I’m concerned about what Tradesy did to me.
I just found this link to a government website to report the seller and Tradesy to http://www.stopfakes.gov/consumer-tools/report-fake-goods . Anyone who receives counterfeit goods can go to this website and report the seller and website. Directly from the website:
“The IPR Center encourages members of the general public, industry, trade associations, law enforcement and government agencies to report violations of intellectual property rights through its website. Guidance on suggested information to include when reporting a suspected violation is available”

 

[EGBDF]

Finally another coupon code for today only!!!!!

I don't see the code on the main page any more. Is it over already?