Anyone Ever Buy and/or Sell on Tradesy?

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#3,301
onmymind24seven said:
good to know. Thank you! its a high price item and thats why i asked. i do not want to run into your scenario. sorry u have to dealt with that.
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I guess the label with the seller's address on it don't work with this type of scenario. I just started using the $8.50 label and had my address on it. I recently had a stressful sale. After buyer requested a cancellation, flip flopped to purchasing, then questioned the authenticity, then went silent, then "urged" me to please sell her the item. After receipt of her order, she filed for a return under "not described" clause, claiming damage to force a monetary refund. Emailed Tradesy with my evidence, and thankfully, they decided on my favor. Wheeewww!!!

The item was sent back straight to Tradesy; they sent her a label.
 
#3,302
oLiveOiL@2013 said:
I guess the label with the seller's address on it don't work with this type of scenario. I just started using the $8.50 label and had my address on it. I recently had a stressful sale. After buyer requested a cancellation, flip flopped to purchasing, then questioned the authenticity, then went silent, then "urged" me to please sell her the item. After receipt of her order, she filed for a return under "not described" clause, claiming damage to force a monetary refund. Emailed Tradesy with my evidence, and thankfully, they decided on my favor. Wheeewww!!!

The item was sent back straight to Tradesy; they sent her a label.
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I guess not every buyer follow the rules and contact Tradesy to return the item like how your buyer did. The member above said her buyer return the item directly to her instead of going through Tradesy. She probably knew she would of lost her return case. If Tradesy get back to me and say that it's ok to ship then at least i have reference if i run into any drama later with the buyer.
 
#3,303
onmymind24seven said:
I guess not every buyer follow the rules and contact Tradesy to return the item like how your buyer did. The member above said her buyer return the item directly to her instead of going through Tradesy. She probably knew she would of lost her return case. If Tradesy get back to me and say that it's ok to ship then at least i have reference if i run into any drama later with the buyer.
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That's true. It is good to be proactive with every sale. Also, monitor the release of your funds. I didn't even know the buyer was returning item til' i wondered why my funds were not being released. Tradesy will not tell you anything. Just found out after I emailed them asking what was wrong with the transaction?
 
#3,304
whateve said:
Every label has my return address. That is how they do things now. Do they really give you a new label if you call, every time?

I asked Tradesy about it once and they told me that if the package came back to me, they would give me a label to send it to them and I would still get my money.

I had one package get lost in the mail and they paid me anyway.
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Yup i did this for the last 20 or so items i sold. I only ship things on weekends due to my work schedule. So i've only done it once. they literally issue me a new return label over the phone and i get it in an email in seconds. they updated the tracking number on my trsdesy account for me too.

I emailed them asking if there is anyway i can ensure that their HQ is the return address. they told me that i could put Tradesy and their HQ address under the seller info/address instead of mine, so long I don't use this account for buying... just selling. I did that yesterday and sold one item so far and no issues!! If anyone is going to do this i suggest getting their okay via email first, just incase if there is an issue you have proof
 
#3,305
AtiaOfTheJulii said:
Yup i did this for the last 20 or so items i sold. I only ship things on weekends due to my work schedule. So i've only done it once. they literally issue me a new return label over the phone and i get it in an email in seconds. they updated the tracking number on my trsdesy account for me too.

I emailed them asking if there is anyway i can ensure that their HQ is the return address. they told me that i could put Tradesy and their HQ address under the seller info/address instead of mine, so long I don't use this account for buying... just selling. I did that yesterday and sold one item so far and no issues!! If anyone is going to do this i suggest getting their okay via email first, just incase if there is an issue you have proof
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TY Atia. This is good to know. I do not understand why don't they just changed the shipping label back to their address. It make sense since all returns are being processed by them.
 
#3,306
Anybody noticed that new listing only allow 5Tags now? I wonder if this will solve the problem of their Search Engine on items not in their proper category? Even with old listings, if you try to do a revision; system will not let you save it unless you only have 5Tags.
 
#3,307
oLiveOiL@2013 said:
Anybody noticed that new listing only allow 5Tags now? I wonder if this will solve the problem of their Search Engine on items not in their proper category? Even with old listings, if you try to do a revision; system will not let you save it unless you only have 5Tags.
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I noticed that tonight! The only real complaint I have so far as a new seller is their search function. So many of the items that come up are irrelevant while the listings I want exist but are very hard to find. It worries me that I can search foe something very simple and get mostly irrelevant results. Ebay doesn't have this problem, which is why I will continue to sell other things there.
 
#3,308
montana_patina said:
I noticed that tonight! The only real complaint I have so far as a new seller is their search function. So many of the items that come up are irrelevant while the listings I want exist but are very hard to find. It worries me that I can search foe something very simple and get mostly irrelevant results. Ebay doesn't have this problem, which is why I will continue to sell other things there.
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I agree on Ebay's easier search function and that your items get more traffic. But as a seller, I think I have a fair chance of defending/fighting a dispute/return/scam with Tradesy than Ebay.
 
#3,310
RLWrites said:
I figured I'd throw in a buyer's perspective (though I do have a bag for sale there, too). I bought my first item from Tradesy at the end of Feb and got it today.

Overall, it was a mixed and kind of stressful experience for me lol. The item I bought is a LE Louis Vuitton. I'd been searching for it on several sites, but decided on Tradesy because of the authenticity guarantee and that if I needed to return the item due to it being fake, I wouldn't need to pay shipping. I also found the bag I wanted on there in good shape for a good price and free shipping. So I bought the bag. A couple days later, I get shipping confirmation and find out the bag is coming from China. There was no indication on the listing/after I bought the item that it would be coming from China. So that made me nervous because a) what if it's a really good replica and b) am I going to get slapped with customs fees. Ugh.

I had planned to get it authenticated after I got it because I was afraid the listing photos would not be of the actual bag. The whole "four days to return" thing is pushing it a liiitttttttllllleeeee bit for authentications, so that also made me nervous. So, hoping to speed that process up, I tried to get the listing photos authenticated on the forum and then would provide more photos when I got the item. But Tradesy requires you to join to see the item, so TPF authenticators couldn't do it. Ahhh!

I work M-F 8-6:15 with commute time factored in. Of course the bag arrives Friday and gets taken to the post office since I'm not there to sign. I pick it up this morning (no fees) and it's GORGEOUS! I love it! It looks and feels good to me, buuuutttt this is my first LV, so what do I know. I take photos to get it authenticated by a paid site and get a quick response that it's real. Phew! Buuutttt all the posts I've seen about fakes fooling authenticators makes me nervous, so I'm waiting on a second opinion.

The status of my order on Tradesy does not show that I've picked up the item, though I told the seller (twice) that I did. So now I'm wondering if the 4 days is from Friday when it got to the post office or today when I picked it up.

Sorry that was such a long, rambling post, but I just wanted to share my experience. Overall, I think Tradesy is a good site, but I really wish a) I would have known the item was coming from China b) the 4 day policy was extended a bit for items that turn out to be fake because not all authenication services provide that quick of a turn around c) you didn't have to join the site to see the items
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The 4 day policy is stated up front, but I would be very upset to receive a bag from China. The last time I inquired, they told me ALL of their items are shipped from the US. Maybe they've changed their policy since then because they've made quite a few changes. I'd still want to know if my purchase is coming from outside the US though, before deciding whether to buy.
 
#3,312
oLiveOiL@2013 said:
I do hope the changes they made on Tags will make the search function better for everybody. It is indeed a pain and very frustrating looking for your items if they are viewable for both sellers and buyers.
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I don't know why in the world their search function is so awful. It's more than just a tagging issue, because sometimes when I do a search, I get a thousand items and I'd have to search through all of those to find what I was really looking for (no thanks), and when I look at some of the tags on the first page they aren't even relevant to what I searched for.
 
#3,313
EGBDF said:
I don't know why in the world their search function is so awful. It's more than just a tagging issue, because sometimes when I do a search, I get a thousand items and I'd have to search through all of those to find what I was really looking for (no thanks), and when I look at some of the tags on the first page they aren't even relevant to what I searched for.
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You are very right, tagging is just one of the issue (but I hope it helps some). Maybe somebody in their end is manipulating the search function for their big sellers :no-good: (just assuming). In any case, it is such a turn off on both buyers & sellers.
 
#3,314
Tradesy tacks on the cost of shipping and their commission from what I can see. I have sold $50,000 worth of purses on Tradesy. I also sell more purses on Etsy. This is a link to my Etsy store. Name of my Etay stote is crazygoodbanabas, I keep around 3200 listings.



Anyway Tradesy is good because it is free to list and have your items set there until they sell. Unlike e Bay! I keep around 1300 listings on Tradesy and only average selling 2-3 a day, imagine if I had all this on e bay what the listing fees would be!!! So overall Tradesy is better than e Bay. I do wish there was not such a high transfer fee to transfer money from Tradesy to Pay Pal that is another expense to factor in. Still overall better than e bay. Make sure while you are doing the listing that you request a "free printable label" not a "free shipping kit" The kit is where it gets expensive because they are charging you for shipping on the item and also to mail you the kit. Just print your own label and if possible use the post office free priority boxes. NOTHING IS FREE or they would be out of business, they need to cover themselves. Which is fine they just should not say it is free it is not. Feel free to ask me questions. I am also open to advise and new good selling sites. This is my Tradesy store. Best, Bonnie



https://www.tradesy.com/closet/bonnieb/
 
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