Anyone Ever Buy and/or Sell on Tradesy?

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I don't see the price separated from shipping on my listings.

If you use their label, you don't have to pay anything for postage. Tradesy charges a flat rate for shipping to the buyer. It doesn't matter how much it weighs or where it is going, Tradesy has a contract with the post office and gets billed for the cost. It includes insurance. It makes no sense for you to spend $15 for shipping when Tradesy can ship it for $8.50, plus you don't pay commission on that $8.50. I always use their label for anything heavy. The only things I might ship using my own postage are those that weigh under a pound.

I'm talking about using their label, not the shipping kit. They charge more for the shipping kit. You don't have to pay for the label or the shipping kit, but the amount gets added to your item price so it will cost the buyer more if you use the shipping kit. It takes too long for the shipping kit to get delivered and it is usually just a plastic bag anyway.


Is that $8.50 the same amount that they charge the buyer?
 
Is that $8.50 the same amount that they charge the buyer?
Yes, it gets added to the cost of your item and the buyer sees that total. It is almost always cheaper than I can ship myself for packages over a pound except for buyers in my state. And if there are any problems, Tradesy takes care of it. I don't have to buy insurance or file any claims if it gets lost.
 
Yes, it gets added to the cost of your item and the buyer sees that total. It is almost always cheaper than I can ship myself for packages over a pound except for buyers in my state. And if there are any problems, Tradesy takes care of it. I don't have to buy insurance or file any claims if it gets lost.

whateve,you seem like you use tradesy label often. maybe you can help answer my Qs since tradesy took away their live chat. it's my first time using tradesy's shipping label. i print it out today and it has my address as shipper/return address. is that normal? do i need to contact tradesy to have them revise or i can just go ahead and ship it? TIA for your help.
 
whateve,you seem like you use tradesy label often. maybe you can help answer my Qs since tradesy took away their live chat. it's my first time using tradesy's shipping label. i print it out today and it has my address as shipper/return address. is that normal? do i need to contact tradesy to have them revise or i can just go ahead and ship it? TIA for your help.


Email them with your sale confirmation number and let them know to change the label, they will email you back a new one.
 
whateve,you seem like you use tradesy label often. maybe you can help answer my Qs since tradesy took away their live chat. it's my first time using tradesy's shipping label. i print it out today and it has my address as shipper/return address. is that normal? do i need to contact tradesy to have them revise or i can just go ahead and ship it? TIA for your help.
That's normal. It is how they do the labels now. I always use them that way. You can ship it just as it is.
 
That's normal. It is how they do the labels now. I always use them that way. You can ship it just as it is.


No no no. LADIES. Call Tradesy for EVERY sale and have them change the return label to their address. I had a buyer REFUSE a package for whatever reason and It came back to me because my address was on it.

I called Tradesy about it and they basically said "dont worry once it bounces back to our facilities and shows as delivered (to tradesy HQ) your funds will be released and we will take care of the rest" I later realized it was coming back to me, not them.

I was so upset when I called Tradesy and they told me that the buyer already contacted them saying they no longer needed the item, because by the time it got back to me after being refused two weeks had passed since I am in Boston and the buyer was in southern cali. They had already refunded the buyer and here i am stuck with the item and lost almost a month of "selling time".
 
No no no. LADIES. Call Tradesy for EVERY sale and have them change the return label to their address. I had a buyer REFUSE a package for whatever reason and It came back to me because my address was on it.

I called Tradesy about it and they basically said "dont worry once it bounces back to our facilities and shows as delivered (to tradesy HQ) your funds will be released and we will take care of the rest" I later realized it was coming back to me, not them.

I was so upset when I called Tradesy and they told me that the buyer already contacted them saying they no longer needed the item, because by the time it got back to me after being refused two weeks had passed since I am in Boston and the buyer was in southern cali. They had already refunded the buyer and here i am stuck with the item and lost almost a month of "selling time".
Every label has my return address. That is how they do things now. Do they really give you a new label if you call, every time?

I asked Tradesy about it once and they told me that if the package came back to me, they would give me a label to send it to them and I would still get my money.

I had one package get lost in the mail and they paid me anyway.
 
It seems Tradesy tells sellers different answers. They told me if a purse is returned then the seller was made whole. Too bad the buyer or Tradesy did not tell you the buyer changed their mind so that you could get your bag back sooner. Maybe a seller needs Tradesy address on the label for the opposite outcome.
 
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I figured I'd throw in a buyer's perspective (though I do have a bag for sale there, too). I bought my first item from Tradesy at the end of Feb and got it today.

Overall, it was a mixed and kind of stressful experience for me lol. The item I bought is a LE Louis Vuitton. I'd been searching for it on several sites, but decided on Tradesy because of the authenticity guarantee and that if I needed to return the item due to it being fake, I wouldn't need to pay shipping. I also found the bag I wanted on there in good shape for a good price and free shipping. So I bought the bag. A couple days later, I get shipping confirmation and find out the bag is coming from China. There was no indication on the listing/after I bought the item that it would be coming from China. So that made me nervous because a) what if it's a really good replica and b) am I going to get slapped with customs fees. Ugh.

I had planned to get it authenticated after I got it because I was afraid the listing photos would not be of the actual bag. The whole "four days to return" thing is pushing it a liiitttttttllllleeeee bit for authentications, so that also made me nervous. So, hoping to speed that process up, I tried to get the listing photos authenticated on the forum and then would provide more photos when I got the item. But Tradesy requires you to join to see the item, so TPF authenticators couldn't do it. Ahhh!

I work M-F 8-6:15 with commute time factored in. Of course the bag arrives Friday and gets taken to the post office since I'm not there to sign. I pick it up this morning (no fees) and it's GORGEOUS! I love it! It looks and feels good to me, buuuutttt this is my first LV, so what do I know. I take photos to get it authenticated by a paid site and get a quick response that it's real. Phew! Buuutttt all the posts I've seen about fakes fooling authenticators makes me nervous, so I'm waiting on a second opinion.

The status of my order on Tradesy does not show that I've picked up the item, though I told the seller (twice) that I did. So now I'm wondering if the 4 days is from Friday when it got to the post office or today when I picked it up.

Sorry that was such a long, rambling post, but I just wanted to share my experience. Overall, I think Tradesy is a good site, but I really wish a) I would have known the item was coming from China b) the 4 day policy was extended a bit for items that turn out to be fake because not all authenication services provide that quick of a turn around c) you didn't have to join the site to see the items
 
Email them with your sale confirmation number and let them know to change the label, they will email you back a new one.

thank you, i emailed them to confirm it was ok to mail with mine as the return address on the label and they haven't reply back..hence why I'm on the forum asking Qs. i'll email them again to get a new one.
 
No no no. LADIES. Call Tradesy for EVERY sale and have them change the return label to their address. I had a buyer REFUSE a package for whatever reason and It came back to me because my address was on it.

I called Tradesy about it and they basically said "dont worry once it bounces back to our facilities and shows as delivered (to tradesy HQ) your funds will be released and we will take care of the rest" I later realized it was coming back to me, not them.

I was so upset when I called Tradesy and they told me that the buyer already contacted them saying they no longer needed the item, because by the time it got back to me after being refused two weeks had passed since I am in Boston and the buyer was in southern cali. They had already refunded the buyer and here i am stuck with the item and lost almost a month of "selling time".

good to know. Thank you! its a high price item and thats why i asked. i do not want to run into your scenario. sorry u have to dealt with that.
 
Sorry that was such a long, rambling post, but I just wanted to share my experience. Overall, I think Tradesy is a good site, but I really wish a) I would have known the item was coming from China b) the 4 day policy was extended a bit for items that turn out to be fake because not all authenication services provide that quick of a turn around c) you didn't have to join the site to see the items
Did you buy the purse from one of the power sellers? I'm curious how the shipped from China works, didn't think it was possible, or at least from the US to overseas anyway. But maybe they do allow for one way transit.

Re return, you have to file your request during this 4-day period but your package needn't arrive at HQ by the same deadline. To maximize timing I'd say submit your request on the 4th day, and take a couple more days after that or however many days Tradesy allow for shipping, which in total would amount to almost another week of holding. Should you feel confident about authentication results you can always email them you're keeping the item and they should cancel your request. I can't imagine they wouldn't be delighted to hear that.
 
Did you buy the purse from one of the power sellers? I'm curious how the shipped from China works, didn't think it was possible, or at least from the US to overseas anyway. But maybe they do allow for one way transit.

Re return, you have to file your request during this 4-day period but your package needn't arrive at HQ by the same deadline. To maximize timing I'd say submit your request on the 4th day, and take a couple more days after that or however many days Tradesy allow for shipping, which in total would amount to almost another week of holding. Should you feel confident about authentication results you can always email them you're keeping the item and they should cancel your request. I can't imagine they wouldn't be delighted to hear that.

Oh no, no. I'm not worried about shipping it back in time. It's more that after the 4 days are up, if I put in a return request because I find out it's not authentic, it seems like I wouldn't get a refund, only site credit as a "first-time courtesy." I'm pretty sure it's authentic haha so I wouldn't request a return without hearing back from the 2nd authenticator. I tend to have anxiety over things and the 30 day return policy ebay/other sites have is MUCH easier to work with.

The seller is a Tradesy verified seller and is a consignment shop, so I'm guessing they're a power seller.
 
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