Anyone been to cuffs in cleveland, OH area (H boutique)?

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#122
missD said:
So today DH, my little toddler, and I went to peek at the little H store in Chagrin Halls, Ohio, and to get myself a Twilly to brighten up my Kelly. This would be our first time there.

I walked in and immediately saw an Evelyn tpm in Feu (I think), Halzan mini, 2 Garden Parties, 2 Toolboxes (one in beautiful Gris T), and a B30 in Blue Agate with a small "Reserved" sign next to in. I didn't go OoooH ahhh like a kid in a candy store, I kept my cool and just focused on what I came in for. There were more bags but mommy brain can't remember. But mind you, this H store was small- but it was highly effective!!! The 2 SAs there were so sweet and so attentive that I impulsively added a Kelly DT bracelet on top of the Twilly. She asked if I shopped there before, and I said I just moved here and only shopped at corporate stores- but the selection here was lovely and I can't wait to come back to really look (toddler was getting fussy).

Then when the SA was putting my things away, I casually mentioned "Ooh this B is reserved?" SA sweetly replied, "yes, would you like to give me your name and number in case another came in?" She continued to say that these bags are usually pritotized for customers etc. etc. (I translated this to meaning local customers.)

She asked for my preferences, I said B30, etain, greys in general, togo, last option Noir, etc....She said what if it were Clemence....I said, not sure..worried about sagging. She said "well you can always come in and take a look first and then decide, at this size, they don't sag as much as the B35." (Is this true?)

Anyways, I left feeling hopeful about getting my first B here and super happy with today's purchase overall. Not sure if I'm reading too much into this B thing though....what do you guys think??? Is this how the "putting your name on a list" process works? Or does this sound hopeful?

Gaaahhh
Click to expand...

:smile: It sounds like she wants to help you. She volunteered to take your name and number and clarified your preferences. Good signs. I think she was trying to get an idea whether you would be shopping there regularly. It also sounds to me like she has a B in Clemence in the back now or arriving soon. Stop in frequently to shop, and when you purchase something from her, ask about your preferred B.
 
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#123
i would definitely stop in frequently to build upon the relationship. I thought that I read somewhere though that Cuffs was closing?? I don't know if I remember that correctly... there may be a thread about it. At any rate, we all wish you good luck in finding your dream bag!!
 
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