lilian, that's some positive perspective! I actually stopped being upset about it after posting here, but now I'm just baffled. I haven't heard from Tobi at all since leaving a message for the manager (who was in the office at the time) on Friday morning. Hrn?
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Am I too picky about CS? because I think this is RIDICULOUS (Tobi)
- Thread starter plain jane doe
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Who Replied?personally, i think just because they made a mistake doesnt mean u should have a freebee. just the mere fact that you returned an item to them = a loss. i dont think its fair to ask them to take an even further loss. that being said, maybe there couldve been a better way to ask for it.
Very well put.
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