I got hand sanitizer on my monogram bag handle am i allowed to return it? I just got it, i saw some posts saying that some people were lucky enough to be able to replace their bag as they only had it for a month.
Am i able to replace my LV bag?
- Thread starter yourfavoritehoney
- Start date
You damaged your bag and you want LV to replace it for you? Their care instructions even specifically say that you should use caution with hand sanitizers 
To preserve the beauty of your product, please prevent any contact with oil or alcohol-based substances such as hand sanitizers, cosmetics, perfumes, or disinfectants.
To preserve the beauty of your product, please prevent any contact with oil or alcohol-based substances such as hand sanitizers, cosmetics, perfumes, or disinfectants.
Oh it was just a question.. i was just wondering because i saw a post of someone doing that so i was just confirming if it was true or notYou damaged your bag and you want LV to replace it for you? Their care instructions even specifically say that you should use caution with hand sanitizers
Here is their return policy for clarity
POLICY
- Complimentary exchanges & returns within 45 days
- Item in perfect & sellable condition
- Original packaging
- Original invoice, leaflets and certificates
I would just bring it in and ask. Worse come to worse they tell you your the one who damaged it thus you have to eat it. The handle should be replaceable at a cost in case they won’t exchange a new one for you. If you are getting a new replacement handle, I would do it soon so the patina (assuming it has vacchetta on it) will age same as rest of the bag (assuming it has vacchetta pipping).
Please never do such thing, if you were not sure about the bag please never put any cream or substance on the product. If you had done it please don't try to return it. imagine if you buy a LV bag and it was actually a return which has a sanitized handle that can damage and wear faster than normal.
Yes it could be that somene has done this, that's no need to confirm anything, and there's nothing lucky about returning an used(or even worse, a bag that's been sprayed with disinfectants) bag without getting caught. I think you knew the answer very well, I'm not sure what's your intention behind this post or question. You can try however you want but if you ask for opinions here, that's my 2 cents.
Yes it could be that somene has done this, that's no need to confirm anything, and there's nothing lucky about returning an used(or even worse, a bag that's been sprayed with disinfectants) bag without getting caught. I think you knew the answer very well, I'm not sure what's your intention behind this post or question. You can try however you want but if you ask for opinions here, that's my 2 cents.
I would take it into the store and ask. It doesn’t hurt to ask and the worst they could say is no and maybe provide another option. The poster above is right, it may blend in as it patinas. Good luck!
You cannot return or exchange a handbag that you damaged. They'd be able to see what happened. Is is faded in parts? Can you post a picture?
Even if someone else had done it, it doesn’t mean that you should.
I don’t mean any harm either. Just genuinely curious. Also is baby wipes something i can use or bc the hand sanitizer is alcohol base there’s not much i can do until i wait til it becomes a patina color?
Sorry this happened. I know it’s upsetting especially since it is a brand new bag. I would try the patina method on it and give it time.