I shortened the convo for clarity sake but it was clear that she isn't a native English speaker.
***A Place for the Fakes***
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Their CS people have a specific repertoire. It doesn’t matter what you say, you will only get one of several scripted responses. Trying to make sense of it is enough to make your head explode. 
Applies to customer service at so many other places IMO. No one (or nothing?) actually bothers to try and comprehend your words.Their CS people have a specific repertoire. It doesn’t matter what you say, you will only get one of several scripted responses. Trying to make sense of it is enough to make your head explode.
I think my favorite bit about this listing is that it's priced to sell.. to whom?
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It's not priced to be sold to me, lol. Sadly, they won't ship to my neck of the woods...aww...I think my favorite bit about this listing is that it's priced to sell.. to whom?
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How come it’s always the chocolates?
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Everyone knows Balenciaga's made in Colombia command a higher price, duh!It's not priced to be sold to me, lol. Sadly, they won't ship to my neck of the woods...aww...
Shameless, shameless price on this fakeroo!
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Maybe TRR is using Entrupy or something like it. Goodwill uses the AI program on some of their bags with middling success.
Fake on VC, and has an offer pending.
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What a mess TRR has turned into...
Wouldn't buy anything from them unless I was 100% sure. And the AI is most likely Entrupy, like Samfalstaff said, which isn't all that good.
I wonder if Entrupy is also the engine behind their chat customer service. Because, hot damn, I had one hell of a bizarre exchange with their chat CS this morning.What a mess TRR has turned into...
Their CS could be some sort of a bot, yes. Or probably foreign workers who don't speak English well and also aren't trained to do this kind of job.