1941 collection pieces on sale

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I called CS and couldn't get a pa on my western whiplash rogue as it was over 14 days. And it's out of stock so I can't reorder and return. But I did get a PA on my whiplash saddle bag 23 and the oxblood rogue I ordered yesterday. It hasn't shipped and she can't do the PA until it does, but she made herself a note and will issue the PA once she shows it shipped in the system
I'm calling CS in a few and if they PA my western whiplash from last week then I'll have them cancel the one I just reordered and it'll be available again for you to re-buy.
 
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I called JAX and got a price adjustment on two items from June 6th that are both sold out in the colors I purchased. Made a $120 difference, more or less. My orders were online so the CS rep was able to just credit back to my card in both cases.
 
I called JAX and got a price adjustment on two items from June 6th that are both sold out in the colors I purchased. Made a $120 difference, more or less. My orders were online so the CS rep was able to just credit back to my card in both cases.

Can you see the credits in the system yet? I am just wondering as I called to get a credit on a couple things I ordered last week and she said she would do them, but I have not seen any confirmation or changes in my account.
 
I've had them do an adjustment on an online order. They leave the original invoice. But in a few days you will see a credit of the adjusted amt with tax.

When I called for the Felix rogue adjustment, the rep said i would be getting back $97 and some cents back to the card.

Thank you! That eases my worries a bit; I have not seen anything on my online account though the CS representative took my order numbers and said she would do the adjustments wherever the price had dropped. So I was just a bit concerned! She did not tell me the amount I would receive back.

So they gave an adjustment on the Felix though out of stock? I did have another order that is out of stock now, and did not ask about it.
 
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Most designer brands don't offer PA during sale season. Everything is Final Sale. I imagine that Coach will go this route in the future.

I haven't bought anything on sale yet--the Borough is going back this weekend--so I might check out stock when I make my return.

Good luck everyone!

I can see them doing that! I mean, I think there are a lot of people who probably don't stalk Coach.com on a constant basis and may not even realize but....this still would be a bit of a pain for them. As well as the customers.

I know MK, KS, etc all indicate sale items as final sale, no returns (and no price adjustments).
 
I really need to stop checking in on this sale!

I ordered the Dinky Color block in grey, the red Rogue Coupe, and the Rogue 36 in Pebbled Leather. One of the Rogues will be going back though...I just couldn't make up my mind and need to see them in person. I was totally going to get the Patchwork Rogue, but it looks more fall/winter to me, and I want to be able to use the bag right away.
Dinky Heather Grey colorblock.png
Rogue Red Car.png
Rogue 36 Pebbled leather Saddle.jpeg
 
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