question about store policy

[HiHeels]

i went in to hermes nyc today and spoke very briefly with the nicest SA ever. i kept it brief as they had 2 kelly bags there, a 25 (orange) and a 28 (dark navy i believe) and i didn't trust myself around them
but anyway, this SA was so wonderfully nice and made me so comfortable, i was wondering, what is the store policy about buying a scarf from a non-scarf SA? i know that they have some SAs that only work with scarves, but is the reverse true, that bag SAs only work with bags?

 

[hermesgroupie]

^^^^^No. In NYC they can work the entire floor.

 

[HiHeels]

^^ oh that is wonderful. he was just so pleasant. i got his card. his name is lee.

 

[dressage queen]

^^ oh that is wonderful. he was just so pleasant. i got his card. his name is lee.

isn't he sweet?!! i met lee last week when i stopped in to pick up some amazonia packets -- he spent ages with me even though he knew i wasn't getting anything else that day. showed me the whole leather book and helped me decide which agenda i want to buy from next month's paycheck. (and he didn't even give me his name or card until i asked for it so i could buy the agenda from him!) a really, really nice gentleman.

 

[hermesgroupie]

Lee's a doll.

 

[HiHeels]

welee.

 

[HiHeels]

wait, wait, if he gets hermesgroupie's stamp of approval then i really will buy my scarf from him.

 

[hermesgroupie]

HH, they all get my stamp of approval in that store. There's not a single one in that store that I dislike. I love them all!!!!

 

[HiHeels]

HH, they all get my stamp of approval in that store. There's not a single one in that store that I dislike. I love them all!!!!

really?

i got a bad feeling once, from one... i think i caught her on a bad day.

 

[hermesgroupie]

really?

i got a bad feeling once, from one... i think i caught her on a bad day.

Sorry to hear that. That's realy odd.

 

[24, Faubourg]

Maybe it depends on the store, esp. if it's larger. In the Paris mothership, your "main" SA usually accompanies you to other departments while you work with a department-specific SA.

 

[Kellybag]

HH, they all get my stamp of approval in that store. There's not a single one in that store that I dislike. I love them all!!!!

And we all love you too HG! It is a win-win love affection here!!!

 

[hermeslady]

^^ oh that is wonderful. he was just so pleasant. i got his card. his name is lee.

Lee is a perfect SA, knowledgeable, kind, patient - shows me everything.

 

[HiHeels]

Sorry to hear that. That's realy odd.

yes. well, i get growly if i haven't eaten lunch, so perhaps she was hungry. everyone is allowed an off day - i wouldn't hold it against her.
but you'll have to take my word for it - i'm a very well-mannered customer.

 

[hermesgroupie]

^^^^^^I have no doubt.