I had to reorder a Sharpey frame bag last week, as the one I got looked damaged or defective. Everything was alright except for the bottom of the bag. It was squashed and had bulges I couldn't fix by stuffing it and such. The leather itself was just not even in some parts.
So the second bag arrives this morning... And oh, no. I just had to frown the moment I opened it, as it had a wrong dust bag. It was WHITE. It was nothing of Chanel, as it was non marked flimsy thing that reminded me so much of shoe bags from Westin or Sheraton. I was glad I still didn't return the bag from the first order, as now I could just swap the dust bags.
THEN, the bag came out and I was !! Even though it was a bit better than the first one, this one also had awkward bottom! At least the leather looked more even on this one but bottom was crushed in few spots, with middle bulging out a little. Could it be possible this is how all of this kind of bags come in? But that just doesn't make any sense. Why would they put four metal "feet" at the bottom if they don't function as protection? I just don't get this. Is this a design fault with Chanel or just poor job of storage or/and shipping from NM?
I'm not sure what I should do anymore. I really like the design of the bag but am quite afraid of possibility of same problem for my third order. And I really don't get why in the world NM would send my second bag in a wrong dust bag, when they apparently still have this bag in stock!
I'll post some pics here showing the problems... Is this something I can overlook or definite signs of damage?
So the second bag arrives this morning... And oh, no. I just had to frown the moment I opened it, as it had a wrong dust bag. It was WHITE. It was nothing of Chanel, as it was non marked flimsy thing that reminded me so much of shoe bags from Westin or Sheraton. I was glad I still didn't return the bag from the first order, as now I could just swap the dust bags.
THEN, the bag came out and I was !! Even though it was a bit better than the first one, this one also had awkward bottom! At least the leather looked more even on this one but bottom was crushed in few spots, with middle bulging out a little. Could it be possible this is how all of this kind of bags come in? But that just doesn't make any sense. Why would they put four metal "feet" at the bottom if they don't function as protection? I just don't get this. Is this a design fault with Chanel or just poor job of storage or/and shipping from NM?
I'm not sure what I should do anymore. I really like the design of the bag but am quite afraid of possibility of same problem for my third order. And I really don't get why in the world NM would send my second bag in a wrong dust bag, when they apparently still have this bag in stock!
I'll post some pics here showing the problems... Is this something I can overlook or definite signs of damage?