I have a friend who ordered an item from eBay. She had it shipped to her mom's house, which was an unconfirmed address. Her mom said that the item has not arrived, but the DC says delivered. There was no signature confirmation or insurance on the package. Seller will not refund the money, as they say that it was delivered and there's no proof she's not scamming them. Will she be able to recover the money through Paypal (if the seller still has money in there)? I want to say yes, she will have no problem getting it back if the account has money in it, but I don't know for sure. TIA!