Well I bought a Black Chanel Cambon Reporter. In the auction the pictures were all good and the bag was authentic. The bag was bought in a trading site similar to ebay. I paid through Paypal with a credit card.
I received the bag today and it is a nasty FAKE!!!! It is nothing like the pictures, and it doesn't even have a hologram sticker! The lining is red not pink and it is just fake!
So I guess the seller used pictures of a real bag and then sent me a fake bag.
I contacted the seller today and filed a dispute with Paypal under the fake/imitation category. I also have printed records of all communication with the seller as well as printed copies of the auction and photos she sent me. When the bag arrived I also took lots of photos of the fake bag.
The whole resolution process is not going well at all! I have asked if I can have a refund and then once it has cleared I will ship her bag back with tracking. I believe this is fair as when I bought the bag I paid first and waited for the bag to arrive, so I think the seller should do the same.
I am so upset right now, I feel so cheated!! Is there anything else I can do to protect myself? or Any tips on what to do?
I received the bag today and it is a nasty FAKE!!!! It is nothing like the pictures, and it doesn't even have a hologram sticker! The lining is red not pink and it is just fake!
So I guess the seller used pictures of a real bag and then sent me a fake bag.
I contacted the seller today and filed a dispute with Paypal under the fake/imitation category. I also have printed records of all communication with the seller as well as printed copies of the auction and photos she sent me. When the bag arrived I also took lots of photos of the fake bag.
The whole resolution process is not going well at all! I have asked if I can have a refund and then once it has cleared I will ship her bag back with tracking. I believe this is fair as when I bought the bag I paid first and waited for the bag to arrive, so I think the seller should do the same.
I am so upset right now, I feel so cheated!! Is there anything else I can do to protect myself? or Any tips on what to do?