Can you ladies help me?

[merraine]

So I sold 2 of my MJs. One being a Stone Pocket Satchel. I described it as light brown/beige in the listing. I think my pics represented the color perfectly. The buyer emails me today and wants to know if I mailed her the wrong bag because it's not the same color as the pics. I don't know what to do now. I told her that I my pics represented the color perfectly and that I can't account for variances between monitors. I'm waiting on her response. I hope this doesn't turn into a big deal.

I'll remove this if needed. I hope talking about this doesn't violate TOS.

 

[Melly]

Oh no! Do you think she has buyer's remorse? If you think she is going to be a pain in the rear maybe you could offer to take the bag back less a "restocking fee". Good luck!

 

[merraine]

Whew! Ok after a few emails she is ok with the bag. I'm so glad that worked out ok. Thanks for your support Melly

 

[thithi]

Thank goodness merriane that it worked out! Stone pocket satchels are gorgeous, I can't believe I missed your auction.

 

[Aggie]

yay!! glad it all worked out for you merraine!

 

[cooper1]

I was bidding on that bag!
I love it & the color!
(your buyer must be wacky!!!)

 

[Melly]

I'm so happy it worked out for you!

 

[Dawn]

I'm so happy your buyer came to her senses!!!!

 

[merraine]

I was bidding on that bag!
I love it & the color!
(your buyer must be wacky!!!)

Lol! There were a couple tpfers bidding on my bags

 

[merraine]

AWWWWW! Thanks for all the kind words gals!