I won an item for $10. When I asked for shipping rates, I was quoted $16.50 for ground and higher rates for priority & overnight. I recevied an invoice for priority shipping and asked her to adjust it for ground shipping and she did.
I received the item and noticed the postage was $6.46 but I had paid $16.50. I sent her an email to let her know that I had received the item and mentioned the postage rate and asked if I was over charged. Here is the response I got:
Hi there i am responding to your question about the shipping cost. The total amount i gave you was for shipping and handeling. there are expenses involved in shipping items. also there are expenses for supplies to ship item's. I have to put gas in my car to drive to the post office where the item's are shippied from. Plus i spend 10 to 20 mins waiting in line at the post office. all in all there is a charge for handeling. The pair of pants which you won for 10 dollars. cost 160.00 min. and the pair that you won were brand new. i do'nt see why this is a issue. I hope that you like the capries, and if i can be of any other help to you please contact me. thank you
In all my correspondence with her she has been very nice. I do understand that there are handling fees & costs associated, but $10? Is this reasonable or am I over reacting? I can't help but feel ripped off. I have not posted feedback for her and not really sure what to post (because she is nice).
Just wanted to get some thoughts/opinions out there....
I received the item and noticed the postage was $6.46 but I had paid $16.50. I sent her an email to let her know that I had received the item and mentioned the postage rate and asked if I was over charged. Here is the response I got:
Hi there i am responding to your question about the shipping cost. The total amount i gave you was for shipping and handeling. there are expenses involved in shipping items. also there are expenses for supplies to ship item's. I have to put gas in my car to drive to the post office where the item's are shippied from. Plus i spend 10 to 20 mins waiting in line at the post office. all in all there is a charge for handeling. The pair of pants which you won for 10 dollars. cost 160.00 min. and the pair that you won were brand new. i do'nt see why this is a issue. I hope that you like the capries, and if i can be of any other help to you please contact me. thank you
In all my correspondence with her she has been very nice. I do understand that there are handling fees & costs associated, but $10? Is this reasonable or am I over reacting? I can't help but feel ripped off. I have not posted feedback for her and not really sure what to post (because she is nice).
Just wanted to get some thoughts/opinions out there....