Georgraphically Disadvantaged-Guam?

[downtownatlanta]

My listing says that I ship to the United States only. Buyer won my handbag and listed address as Guam. Now, I know that is a US possession, but it is not in the United States - it is not a state. Just for the heck of it I checked with the shipper and the USPS doesn't deliver there and the only other option was FedEx economy - to the tune of $135!!! For a handbag!!! Are you kidding me!!! The Buyer paid $10 for shipping.

Is it me, or would the Buyer have known that I can't ship something like that to her for $10? Think she was hoping for a free ride? Do I need to make my listing clearer? United States and only the United States and list them? Now I've lost the listing fees I guess.............

Wouldn't be so bag if I hadn't just found out that PayPal decided in favor of my other crackpot Buyer who stated the Brand Spanking New Furla handbag I sent her was used and claimed I washed it with detergent. No I did not. Uhck. That's a whole other story.....

 

[twiggers]

You haven't lost listing fees. Email the buyer and explain the situation and ask her to agree to do a NPB (the one where you both agree to withdraw from sale) and relist.

Now that you know this you should state it (also add in Puerto Rico & Virgin Islands)....and also check that little box that blocks bidders who are not registered where you ship to!

 

[CynthiaNYC]

Wait, the USPS doesn't ship to Guam?

 

[hlfinn]

i just sent something to guam via usps. it does absolutely ship there. and the rates are akin to regular priority rates and not more on the intl side.

 

[jennylovexo]

Wait, the USPS doesn't ship to Guam?

They ship there!! I just shipped something to Guam myself. Same rates apply as continental US. You can even use the priority boxes and stuff. Same prices.

 

[designbutterfly]

USPS does ship to Guam. It's considered United States. Just use the zip code. I live on a remote tropical island and we get USPS!

 

[madamestuff]

You haven't lost listing fees. Email the buyer and explain the situation and ask her to agree to do a NPB (the one where you both agree to withdraw from sale) and relist.

Now that you know this you should state it (also add in Puerto Rico & Virgin Islands)....and also check that little box that blocks bidders who are not registered where you ship to!

Just wanted to pipe up with an unrelated note - it bugs me when sellers do this. I'm registered in AU but live between the UK and Australia and I have a shipping address in the US. So frustrating!