US Customs discussion - airports, importing

With duty-free airport purchases or with purchases bought overseas and tax refund forms filed?

Honestly I think you'll be fine. You didn't understand the paperless GE and you tried to make it right, plus you have a history of declaring and paying.

I had both duty-free and purchases bought overseas without tax (in Japan, where there's no "refund" but it's deducted at POS).

I hope so!! Thank you for the encouragement. It is very confusing... I'm used to the system where you encounter multiple officers during immigration and they are each focused on their own thing so I kept thinking the NEXT person would ask me about declarations... until I was out the door lol. Sigh.
 
I don’t understand why the CBP doesn’t publish guidance on how much people should expect to pay. A simple "Fashion accessories - leather - x% of purchase price" would ease a lot of anxiety.
 
At Charlotte airport with GE, you are not prompted to declare at the kiosk. They take your photo and rush you through. So if you have goods to declare, you have to tell the person who verifies your passport just after the kiosk. I would definitely do this if you have goods to declare.
 
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I had both duty-free and purchases bought overseas without tax (in Japan, where there's no "refund" but it's deducted at POS).

I hope so!! Thank you for the encouragement. It is very confusing... I'm used to the system where you encounter multiple officers during immigration and they are each focused on their own thing so I kept thinking the NEXT person would ask me about declarations... until I was out the door lol. Sigh.
I hate to say it but I was in the same boat. Picked up a few small things at CDG H and kept expecting a form or questions and then I was through to the exit. In all seriousness, it seems like a flaw in the system to simply announce purchases rather than to have a digital or written record of them. People forget all the time and while ignorance of the law isn’t a defense, this seems like an odd way to set up an international compliance system.

ETA: returning to the US and heading through global entry.
 
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It has become confusing when arriving back in the US, at least in the two airports I arrived in this year. Obviously they don't hand out landing cards anymore with declarations of items purchased abroad. They initially asked that question when going through Global Entry when you put your passport in the scanner. They do not ask anymore so the responsibility is yours. In April of this year, we landed at LAX and after clearing through Global Entry nobody asked if we had anything to declare even though I had my H shopping bag clearly on my luggage rack. We had to go and look for a Customs Agent to declare our purchase which was a bit out of the way. It would have been very easy to just walk out with our bags and not realize we had missed it. In September, arriving and going through Global Entry in San Diego this time, I had my H shopping bag clearly on display to see, on top of my luggage and the Customs Agent asked me if I had anything to declare which I said yes. They have definitely made it more confusing and for those who aren't familiar with the new system, it is very easy to miss it and wonder what the heck just happened and then be worried afterwards because you didn't declare.
 
It has become confusing when arriving back in the US, at least in the two airports I arrived in this year. Obviously they don't hand out landing cards anymore with declarations of items purchased abroad. They initially asked that question when going through Global Entry when you put your passport in the scanner. They do not ask anymore so the responsibility is yours. In April of this year, we landed at LAX and after clearing through Global Entry nobody asked if we had anything to declare even though I had my H shopping bag clearly on my luggage rack. We had to go and look for a Customs Agent to declare our purchase which was a bit out of the way. It would have been very easy to just walk out with our bags and not realize we had missed it. In September, arriving and going through Global Entry in San Diego this time, I had my H shopping bag clearly on display to see, on top of my luggage and the Customs Agent asked me if I had anything to declare which I said yes. They have definitely made it more confusing and for those who aren't familiar with the new system, it is very easy to miss it and wonder what the heck just happened and then be worried afterwards because you didn't declare.
Agreed. Your first scenario is basically what happened to me. There should be an established digital question or it should be part of the CBP script. So odd it’s not.
 
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I hate to say it but I was in the same boat. Picked up a few small things at CDG H and kept expecting a form or questions and then I was through to the exit. In all seriousness, it seems like a flaw in the system to simply announce purchases rather than to have a digital or written record of them. People forget all the time and while ignorance of the law isn’t a defense, this seems like an odd way to set up an international compliance system.

ETA: returning to the US and heading through global entry.
It has become confusing when arriving back in the US, at least in the two airports I arrived in this year. Obviously they don't hand out landing cards anymore with declarations of items purchased abroad. They initially asked that question when going through Global Entry when you put your passport in the scanner. They do not ask anymore so the responsibility is yours. In April of this year, we landed at LAX and after clearing through Global Entry nobody asked if we had anything to declare even though I had my H shopping bag clearly on my luggage rack. We had to go and look for a Customs Agent to declare our purchase which was a bit out of the way. It would have been very easy to just walk out with our bags and not realize we had missed it. In September, arriving and going through Global Entry in San Diego this time, I had my H shopping bag clearly on display to see, on top of my luggage and the Customs Agent asked me if I had anything to declare which I said yes. They have definitely made it more confusing and for those who aren't familiar with the new system, it is very easy to miss it and wonder what the heck just happened and then be worried afterwards because you didn't declare.
Yes, I feel the same way. Just flew back in the country into two different airports and the GE person so was so busy being a jerk and rushing you through, that you feel chaotic and don't know what's going on. You feel kind of stupid and intimidated and I kept wondering "when do I talk to the person to claim something?" This last time, the guy rolled his eyes & only asked "did you bring back any illegal alcohol or agriculture?" which I thought was odd--he didn't even ask if I had anything to declare.
 
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I'm having the opposite experience with Global Blue vs Planet...I left Paris end of July, still waiting on one big Hermes refund. The Hermes global blue form was rejected by the machine so I had to show French Customs my bags. At the time, two of my purchases had to be shown. One Hermes and the other Chanel. The agent inspected, scanned my forms and said everything was good to go. He handed me back my forms (it was not stamped like in previous years so I’m assuming it is automatic on his end) and I confirmed once again before leaving if everything had been accepted. He said Yes. He also said no need to mail the forms.. It’s been over a month so I check the global blue status today for my Hermes purchase and the online page shows “rejected by customs” !!!!? - my other form for Chanel through Planet Payment has already been processed and refunded so clearly both forms should have gone through. Does anyone know if I’m going to get refunded by Global Blue? I've opened a case online but not sure how long they will take to respond. Freaking out since it’s a very big refund
I’m not sure if you were able to resolve this, but I’ve emailed my local French embassy and gone through the steps of getting a refund (it was a long process of waiting). It eventually worked out. You do have to write out a formal explanation + provide a photo of your vat forms and the receipt.

Always always take photos of your forms and receipts just in case. I actually list all my purchases with brief descriptions of what I purchased to make the customs process easier upon returning home. The agents usually appreciate it and if I’m charged, it’s usually 3% excluding the exemption.
 
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I just came back to the US from Paris and was nervous about going through all the customs procedures simply because I had never done it before. I feel like the system is very confusing and I felt like I was treated as a “suspect” the whole time!

First, when in Paris, I scanned my VAT forms at the kiosk and they were flagged red so I had to go to the agent line. The agent went through my forms and asked to see both bags I purchased plus a Petit H charm so I had to unbox a bunch of stuff.

When I was on the plane home, I asked the flight attendant for a declaration form but he said it was all digital and there would be a kiosk. Alright then.

We land in the US and I start looking for kiosks. We are going through the passport line and the agent asks if I have anything to declare and how much. I told him approximately 9k in leather goods. He then confiscates my (and my fiancé’s) passport and tells us to wait. I’m like, uh oh, did I miss the kiosk or something? :confused1: A security guard then comes and escorts us to baggage claim to collect our luggage (all my claimed purchases were in my hands as a carry-on). Everyone from the plane is watching us with our escort and it feels a little embarrassing. We get to the customs area and the escort agent gives our passports to a different customs agent. We wait. Then we’re called up and asked to fill out a form itemizing everything that was bought. There were only 8 lines for items but I had 14 items to declare. I wrote everything down plus the prices. The agent looks at the form then asks to see the receipt for every item. :shocked: Luckily I had all of my VAT forms still neatly on me. He then cross checked every receipt to what I wrote and calculated on his phone what the receipt totals were. Luckily his number matched what I wrote, which was a relief. It just felt like a big test. He then told me that I had done the right thing by declaring my items, subtracted $1,600 from the total ($800 for each me and my partner), and charged me 3% customs tax. I was never asked to show any of my items though everyone around me had open suitcases and agents rifling through them. After I paid, he gave us back our passports.

Overall the process made me feel interrogated (although I guess that’s their job lol). I’m happy I was honest though and was grateful to be charged just 3%. I think they can lighten up the scare factor though for people who self-declare. :angel: He also said there was no “declaration kiosk” lol
 
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I just came back to the US from Paris and was nervous about going through all the customs procedures simply because I had never done it before. I feel like the system is very confusing and I felt like I was treated as a “suspect” the whole time!

First, when in Paris, I scanned my VAT forms at the kiosk and they were flagged red so I had to go to the agent line. The agent went through my forms and asked to see both bags I purchased plus a Petit H charm so I had to unbox a bunch of stuff.

When I was on the plane home, I asked the flight attendant for a declaration form but he said it was all digital and there would be a kiosk. Alright then.

We land in the US and I start looking for kiosks. We are going through the passport line and the agent asks if I have anything to declare and how much. I told him approximately 9k in leather goods. He then confiscates my (and my fiancé’s) passport and tells us to wait. I’m like, uh oh, did I miss the kiosk or something? :confused1: A security guard then comes and escorts us to baggage claim to collect our luggage (all my claimed purchases were in my hands as a carry-on). Everyone from the plane is watching us with our escort and it feels a little embarrassing. We get to the customs area and the escort agent gives our passports to a different customs agent. We wait. Then we’re called up and asked to fill out a form itemizing everything that was bought. There were only 8 lines for items but I had 14 items to declare. I wrote everything down plus the prices. The agent looks at the form then asks to see the receipt for every item. :shocked: Luckily I had all of my VAT forms still neatly on me. He then cross checked every receipt to what I wrote and calculated on his phone what the receipt totals were. Luckily his number matched what I wrote, which was a relief. It just felt like a big test. He then told me that I had done the right thing by declaring my items, subtracted $1,600 from the total ($800 for each me and my partner), and charged me 3% customs tax. I was never asked to show any of my items though everyone around me had open suitcases and agents rifling through them. After I paid, he gave us back our passports.

Overall the process made me feel interrogated (although I guess that’s their job lol). I’m happy I was honest though and was grateful to be charged just 3%. I think they can lighten up the scare factor though for people who self-declare. :angel: He also said there was no “declaration kiosk” lol
Unfortunately I can relate. Which airport did you land on in the US? I have heard that some are worse than others.
 
I just came back to the US from Paris and was nervous about going through all the customs procedures simply because I had never done it before. I feel like the system is very confusing and I felt like I was treated as a “suspect” the whole time!

First, when in Paris, I scanned my VAT forms at the kiosk and they were flagged red so I had to go to the agent line. The agent went through my forms and asked to see both bags I purchased plus a Petit H charm so I had to unbox a bunch of stuff.

When I was on the plane home, I asked the flight attendant for a declaration form but he said it was all digital and there would be a kiosk. Alright then.

We land in the US and I start looking for kiosks. We are going through the passport line and the agent asks if I have anything to declare and how much. I told him approximately 9k in leather goods. He then confiscates my (and my fiancé’s) passport and tells us to wait. I’m like, uh oh, did I miss the kiosk or something? :confused1: A security guard then comes and escorts us to baggage claim to collect our luggage (all my claimed purchases were in my hands as a carry-on). Everyone from the plane is watching us with our escort and it feels a little embarrassing. We get to the customs area and the escort agent gives our passports to a different customs agent. We wait. Then we’re called up and asked to fill out a form itemizing everything that was bought. There were only 8 lines for items but I had 14 items to declare. I wrote everything down plus the prices. The agent looks at the form then asks to see the receipt for every item. :shocked: Luckily I had all of my VAT forms still neatly on me. He then cross checked every receipt to what I wrote and calculated on his phone what the receipt totals were. Luckily his number matched what I wrote, which was a relief. It just felt like a big test. He then told me that I had done the right thing by declaring my items, subtracted $1,600 from the total ($800 for each me and my partner), and charged me 3% customs tax. I was never asked to show any of my items though everyone around me had open suitcases and agents rifling through them. After I paid, he gave us back our passports.

Overall the process made me feel interrogated (although I guess that’s their job lol). I’m happy I was honest though and was grateful to be charged just 3%. I think they can lighten up the scare factor though for people who self-declare. :angel: He also said there was no “declaration kiosk” lol
At least you were asked to declare. I swear I must look disastrous when I fly because the agents almost actively waive me through. I hate that there’s not just an electronic process at my airport.
 
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