Unless you accidentally brushed up against something, I’d say no. You should take it to a store.
I only wore it to church and it sat on my lap. That's really disapppointing.
Ugh, that's so disappointing! If it was me I'd take it back.Thanks for your suggestions. I kept the bag & wore it again. I was very delicate. But it has several more scratches now. It's mild but will probably look worse after more use. Coach moisturizer did not help.
Ugh, that's so disappointing! If it was me I'd take it back.
That is great! I just saw the red one at my Coach store,I love it.I’m probably going to get the brown or red one in a few months.You’ll have to post pics of your new Chaise.I was able to return it. Maybe I will try it in pebbled leather. I hope there will be new spring colors.