My new Chaise needs repair?

  1. I got this about a month ago. And only used twice, carefully. Yet the piping is wearing already. Is that normal for this type of leather?


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  2. Unless you accidentally brushed up against something, I’d say no. You should take it to a store.
     
  3. I only wore it to church and it sat on my lap. That's really disapppointing.
     
  4. I would definitely take it back.
     
  5. First of all, It's very tiny mark. second, the scratch isn't deep It should be gone if use some leather lotion to rob the leather.
    I wouldn't even mind these size of marks on my own bag, but it's up to you.
     
  6. #6 Jan 10, 2019
    Last edited: Jan 10, 2019
    Thanks for your suggestions. I kept the bag & wore it again. I was very delicate. But it has several more scratches now. It's mild but will probably look worse after more use. Coach moisturizer did not help.
     
  7. Ugh, that's so disappointing! If it was me I'd take it back.