I recently fell in love with the PM and HAD to have it. It took me a week, though everything I read told me about horrifyingly long wait lists and “sold out everywhere”.
The first 4 days I relied solely on calling LV customer service 2x a day every day. While most would quickly tell me it was sold out everywhere, a couple people were helpful and gave me leads, obviously not helpful in actually getting the bag. The one thing I did learn quickly, they will not ship you ANYTHING unless you have purchased something in the last year. So after learning this I went online and bought a keychain. After purchasing my charm, I learned the standalone stores wont ship until 90 days after you’ve made your purchase, HOWEVER the store in Nordstrom’s, Neiman Marcus, etc will ship to you after your order has been received. Sooooo-
On day 5 & 6 i call customer service, “there’s nothing available.” “Sold out everywhere”. Last straw was day 7 when the service rep got nasty with me when I asked her to double check. I hung up and started calling every damn Neiman Marcus LV I could find. It only took 3 calls.
Let me clarify, when I say call them, don’t find the LV number, you have to find the number to Neiman Marcus, call that, and ask to be directed to LV. Customer service will not directly connect you to a store.
So.
Las Vegas put me on their waiting list, I WAS ONLY NUMBER 5 and apparently they get them in very regularly according to the SA. Texas had none. Jersey had one! Yay! Except... they wanted me to have made an IN STORE purchase in the last year OR have a Neiman Marcus card. No dice. I politely told her I NEEDED THE GOD DAMN BAG ITS ALL I CAN THINK ABOUT PLEASE PLEASE PLEASE- 5 minutes later after a brief hold I paid and now have the beauty in my hands. In reality, it should take you LESS than 7 days. Don’t sit around on some arbitrary waiting list, Put some work in if you want it! Let me know about your success, posting this to help out anyone who’s desperately chasing it like I was. Good luck!
The first 4 days I relied solely on calling LV customer service 2x a day every day. While most would quickly tell me it was sold out everywhere, a couple people were helpful and gave me leads, obviously not helpful in actually getting the bag. The one thing I did learn quickly, they will not ship you ANYTHING unless you have purchased something in the last year. So after learning this I went online and bought a keychain. After purchasing my charm, I learned the standalone stores wont ship until 90 days after you’ve made your purchase, HOWEVER the store in Nordstrom’s, Neiman Marcus, etc will ship to you after your order has been received. Sooooo-
On day 5 & 6 i call customer service, “there’s nothing available.” “Sold out everywhere”. Last straw was day 7 when the service rep got nasty with me when I asked her to double check. I hung up and started calling every damn Neiman Marcus LV I could find. It only took 3 calls.
Let me clarify, when I say call them, don’t find the LV number, you have to find the number to Neiman Marcus, call that, and ask to be directed to LV. Customer service will not directly connect you to a store.
So.
Las Vegas put me on their waiting list, I WAS ONLY NUMBER 5 and apparently they get them in very regularly according to the SA. Texas had none. Jersey had one! Yay! Except... they wanted me to have made an IN STORE purchase in the last year OR have a Neiman Marcus card. No dice. I politely told her I NEEDED THE GOD DAMN BAG ITS ALL I CAN THINK ABOUT PLEASE PLEASE PLEASE- 5 minutes later after a brief hold I paid and now have the beauty in my hands. In reality, it should take you LESS than 7 days. Don’t sit around on some arbitrary waiting list, Put some work in if you want it! Let me know about your success, posting this to help out anyone who’s desperately chasing it like I was. Good luck!
