Hello everyone. I didn't know where to post this so I thought this might be the most appropriate place. I tried to do a search but didn't see what I was looking for (unless I'm looking in the wrong place in which case I apologize for double posting).
I have a case I opened a dispute with paypal as "Item not as Described" issues. I paid with a CC through paypal. The seller is no longer a registered member on ebay.
I bought an LV purse which although authentic reeked of cigarette smoke which the seller did not mention. I contacted her and let her know this and she said she'd send me a money order/check of $30 for my trouble because she closed out her paypal account. Well, it's been a good month and a half and of course no check. I sent about 4-5 emails after and she never responded again so I opened a paypal dispute about a week ago. She still hasn't responded. Now, I do want the purse since I already worked hard and spent money on deodorizing it, but I also want the partial refund she promised. Would paypal side with me if I escalate it and since she hasn't responded? To sum it up, I want to keep the purse but I also want the partial refund. Is it worth it to even try?
Thanks in advance to anyone who might be able to help me out and offer advice.
I have a case I opened a dispute with paypal as "Item not as Described" issues. I paid with a CC through paypal. The seller is no longer a registered member on ebay.
I bought an LV purse which although authentic reeked of cigarette smoke which the seller did not mention. I contacted her and let her know this and she said she'd send me a money order/check of $30 for my trouble because she closed out her paypal account. Well, it's been a good month and a half and of course no check. I sent about 4-5 emails after and she never responded again so I opened a paypal dispute about a week ago. She still hasn't responded. Now, I do want the purse since I already worked hard and spent money on deodorizing it, but I also want the partial refund she promised. Would paypal side with me if I escalate it and since she hasn't responded? To sum it up, I want to keep the purse but I also want the partial refund. Is it worth it to even try?
Thanks in advance to anyone who might be able to help me out and offer advice.