Hi,
So I have had my palm springs mini and used it for about a month and noticed wear (see pictures)
I took it to LV and the SA said according to the system others had returned it with similar issues and I can have a credit note or have a replacement however if I choose the replacement they will not help me if another issue arises.
I am so torn, I love this bag so much and used it every day almost.
I am not a rough person so I am so gutted this happened.
Majority people have told me they have never had an issue but I have had one reach out and tell me a similar issue happened.
What would you do?
I know the sensible idea would be to get the credit note but I know I will be so sad to see the bag go.
So I have had my palm springs mini and used it for about a month and noticed wear (see pictures)
I took it to LV and the SA said according to the system others had returned it with similar issues and I can have a credit note or have a replacement however if I choose the replacement they will not help me if another issue arises.
I am so torn, I love this bag so much and used it every day almost.
I am not a rough person so I am so gutted this happened.
Majority people have told me they have never had an issue but I have had one reach out and tell me a similar issue happened.
What would you do?
I know the sensible idea would be to get the credit note but I know I will be so sad to see the bag go.