I bought a pair of non-caged red patent flats in the sale yesterday. Thank God I wore them out today! I wore them for a couple of hours, came home to find that 2 of the studs (one on each shoe) fell off! I cannot believe this. I was not walking strenuously or anything, in fact I went shopping to get patent poudre rockstuds today!
I am going to return and ask for a refund (they don't refund worn/sale items but these are clearly faulty). Is this normal? I well hope not as these shoes cost a fortune! I hope they will refund me. But now I am wonderinf whether to return my patent poudre ones in case the studs fall off on those. Please can you advise? Is this normal or were those shoes faulty?
I am going to return and ask for a refund (they don't refund worn/sale items but these are clearly faulty). Is this normal? I well hope not as these shoes cost a fortune! I hope they will refund me. But now I am wonderinf whether to return my patent poudre ones in case the studs fall off on those. Please can you advise? Is this normal or were those shoes faulty?