My SA's have never requested I post anything on here; any sharing on the Authentic Finds thread which has been around for quite some time, is supposed to be offered in a generous spirit. I am relaying my experience as it happened, which yes, will make some of us rethink how we post information. We are trying to help other TPF'ers while also trying to honor the SA who shares the find. There is nothing wrong with that.
Whether it's an email blast or pics posted here, it's all sharing of information. I am certainly not alone in sharing pics on the thread etc; I notice that you have also posted a few times on there too, along with a comment for 'serious buyers only, please do not waste my SA's time'. My understanding of Chanel not allowing pics, is Chanel's desire to stop reselling of their product and TPF doesn't allow that either.
I too have worked commission sales for nearly 20 years and part of why I posted this is many don't know how it works. It's also fair to say it's inevitable we form friendships with our SA's.
I don't think any of us are looking for 'a way around' anything. As you said yourself, you have found some great info here. That's all it is.
I can see both sides, I actually found my favorite SA on tpf.
I think the biggest problem here is that your SA shared her "disappointment" with the situation which led to this very thread. I never want to feel pity because of my SAs sales performances. While I have friendships of many years with some of my SAs I think that there is still a business relationship that should exist. SAs should not rely on TPF posts for a sale, I think this is truly "extra"
At the end of the day I just really wish that these big brands like Chanel, LV, Etc. Worked on a group commission or salary. There would be far less sticky situations like this and I believe their would be better customer service.