Hi Everyone,
I purchased a Louis Vuitton Montorgueil PM in Monogram Canvas from Ebay Seller Brandoff on March 27, 2014 for $539.00
I redeemed an Ebay coupon for 10% off an item of $25.00 or more therefore I paid $485.10 ($539.00 - $53.90 = $485.10)
This was the listing: http://www.ebay.com/itm/271436445545?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2648
The seller sent out my package on April 01,14 and it arrived this afternoon April 04,14
I excitedly opened the package to find that it is a Speedy 30 in Monogram canvas inside instead of my Montorgueil PM in Monogram canvas Not only is it not my bag -- but it is in bad condition and had very strong odor of mothballs.
Here are my Pictures that I've just taken:
I was shocked, angry, confused, disappointed and sad all at the same time. I did some detective work and searched the seller's completed listings - typed in "Speedy 30" and I believe I've found the original listing of the Speedy 30 that I received. It was the seller's most recently sold item in his completed listings list when I typed in "Speedy 30" sold on March 29,14 which was 2 days after I bought my Montorgueil PM on March 27,14. The seller had sent out my package on April 1,14 so it makes sense that he made a mistake and sent me this Speedy 30 that he sold on March 29,14.
This is the original listing of the Speedy 30 that I received instead of the Montorgueil PM that I had purchased: http://www.ebay.com/itm/Auth-LOUIS-...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
Notice the date code that the seller put under remarks in his description in the body of the listing:
Date code: SD0046
Here is the picture of the date code on the Speedy 30 that I had received instead of my Montorgueil PM:
So would my next step be to contact the seller? I have not done so yet. My biggest fear is he will try to turn it around and make me look like I am trying to do a bait and switch.
This is upsetting and making me nervous...
I paid for double the amount ($539.00) and the bag that I received sold for only $249.00
Someone out there has the bag that I've paid for in their possession in which they probably paid only $249.00 for....
I do not want to send this bag back to Japan out of my own pocket because the last time I had to return a bag that was not as described to another seller from Japan had costed me $85.00
We can say I am not going to get the bag that I paid for right? Since the seller had probably sent it to another buyer by mistake already.
And lets say he is willing to refund me -- I will only get back the amount I paid which is $485.10 right?
The other $53.90 was the savings I had from applying the 10% off ebay coupon... The 10% coupon was going to expire at 11:59pm on the day that I paid for the Montorgueil PM --
So would I get back the $53.90 discount or get reimbursed back the 10% off coupon? Or am I SOL for the 10% coupon and only get back what I paid which is $485.10?
This sucks --- I really wanted my Montorgueil PM
Thanks for reading this and please advise me on what I should do next.... I don't want any more issues or complications on this transaction
I purchased a Louis Vuitton Montorgueil PM in Monogram Canvas from Ebay Seller Brandoff on March 27, 2014 for $539.00
I redeemed an Ebay coupon for 10% off an item of $25.00 or more therefore I paid $485.10 ($539.00 - $53.90 = $485.10)
This was the listing: http://www.ebay.com/itm/271436445545?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2648
The seller sent out my package on April 01,14 and it arrived this afternoon April 04,14
I excitedly opened the package to find that it is a Speedy 30 in Monogram canvas inside instead of my Montorgueil PM in Monogram canvas Not only is it not my bag -- but it is in bad condition and had very strong odor of mothballs.
Here are my Pictures that I've just taken:
I was shocked, angry, confused, disappointed and sad all at the same time. I did some detective work and searched the seller's completed listings - typed in "Speedy 30" and I believe I've found the original listing of the Speedy 30 that I received. It was the seller's most recently sold item in his completed listings list when I typed in "Speedy 30" sold on March 29,14 which was 2 days after I bought my Montorgueil PM on March 27,14. The seller had sent out my package on April 1,14 so it makes sense that he made a mistake and sent me this Speedy 30 that he sold on March 29,14.
This is the original listing of the Speedy 30 that I received instead of the Montorgueil PM that I had purchased: http://www.ebay.com/itm/Auth-LOUIS-...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
Notice the date code that the seller put under remarks in his description in the body of the listing:
Date code: SD0046
Here is the picture of the date code on the Speedy 30 that I had received instead of my Montorgueil PM:
So would my next step be to contact the seller? I have not done so yet. My biggest fear is he will try to turn it around and make me look like I am trying to do a bait and switch.
This is upsetting and making me nervous...
I paid for double the amount ($539.00) and the bag that I received sold for only $249.00
Someone out there has the bag that I've paid for in their possession in which they probably paid only $249.00 for....
I do not want to send this bag back to Japan out of my own pocket because the last time I had to return a bag that was not as described to another seller from Japan had costed me $85.00
We can say I am not going to get the bag that I paid for right? Since the seller had probably sent it to another buyer by mistake already.
And lets say he is willing to refund me -- I will only get back the amount I paid which is $485.10 right?
The other $53.90 was the savings I had from applying the 10% off ebay coupon... The 10% coupon was going to expire at 11:59pm on the day that I paid for the Montorgueil PM --
So would I get back the $53.90 discount or get reimbursed back the 10% off coupon? Or am I SOL for the 10% coupon and only get back what I paid which is $485.10?
This sucks --- I really wanted my Montorgueil PM
Thanks for reading this and please advise me on what I should do next.... I don't want any more issues or complications on this transaction