Dear Ladies of the Purseforum, I need your help please!
I recently bought a lovely black SBS online from a dept store, which has yet to see anywhere other than my bedroom but which I loved (perfect size, etc etc). Really nice example too.
But then I discovered the Shareholders discount
and have today been on my first foray to a Mulberry store with the intention of buying same bag at a discount and returning the first one to the dept store. All fine up to the point where they brought out two bags for me to choose. Well you might think me strange, but I like a slouchy grainy leather best, and this was like an elephant's bottom, just lovely. Anyway, then I noticed the front panel had a scar in the leather, and the SA said it was not a fault and they could not do anything on the price, but they could see what the concessions at Hof and H Nichols had in, and swap stock with them. So after much back and to, (and a quick lunch in between to have a think) I returned to look at the selection and make my choice. Well, odd though it sounds, I fell in love with the poor scarred bag, and happily brought it home, only to find on unpacking it that the lock is awkward to open. I think I was so hung up on the leathers, I did not try the lock properly. My DH has had a look and says it seems the back plate on the flap is catching on the twisty bit.
So - do I keep the first bag which is perfect (but not such squishy leather), or do I see if Mulberry will send the elephant bag (!) away to get the lock sorted out.??
Sorry for long post, but am so unsure what to do. Does anyone know how long it might take if the bag was sent away for a new lock??
Gosh, the stress has nearly killed me today, never mind my DH who is perplexed by bags at the best of times.
S x
I recently bought a lovely black SBS online from a dept store, which has yet to see anywhere other than my bedroom but which I loved (perfect size, etc etc). Really nice example too.
But then I discovered the Shareholders discount
and have today been on my first foray to a Mulberry store with the intention of buying same bag at a discount and returning the first one to the dept store. All fine up to the point where they brought out two bags for me to choose. Well you might think me strange, but I like a slouchy grainy leather best, and this was like an elephant's bottom, just lovely. Anyway, then I noticed the front panel had a scar in the leather, and the SA said it was not a fault and they could not do anything on the price, but they could see what the concessions at Hof and H Nichols had in, and swap stock with them. So after much back and to, (and a quick lunch in between to have a think) I returned to look at the selection and make my choice. Well, odd though it sounds, I fell in love with the poor scarred bag, and happily brought it home, only to find on unpacking it that the lock is awkward to open. I think I was so hung up on the leathers, I did not try the lock properly. My DH has had a look and says it seems the back plate on the flap is catching on the twisty bit.So - do I keep the first bag which is perfect (but not such squishy leather), or do I see if Mulberry will send the elephant bag (!) away to get the lock sorted out.??
Sorry for long post, but am so unsure what to do. Does anyone know how long it might take if the bag was sent away for a new lock??
Gosh, the stress has nearly killed me today, never mind my DH who is perplexed by bags at the best of times.
S x
).