Thanks guys! I bought the bag without EBay, but I pay by Paypal. I contacted the seller, but no answer. Anyway, the seller has known very well that the bag is fake. I received from the seller an email with fake pictures. I discovered that the pictures had been stollen from another seller from EBay. I claimed to PayPal, but they didn't ask from me anything, emails or formal letter. I hope that I will manage it!
You filed a snad, right?
Follow the steps and make sure you save all documentation.
Did Paypal ask you for authentication?
If so, make sure you use an APPROVED authenticator.
Good luck it will work out.
Hi
No, they didn't ask me for authentication. I contacted caroldiva, in case they ask for it. Thank you!
Did the seller go AWOL?
Were you asked to mail back item?
If it is an horrible and obvious fraud, Paypal might not ask you for anything more.
Yes, it is an horrible fraud. I really hope that Paypal realises it. I asked from the seller the address for returning, but no response. I send him a message via Paypal messages server. Now the case is in "being reviewed by Paypal" stage.
Yes, it is an horrible fraud. I really hope that Paypal realises it. I asked from the seller the address for returning, but no response. I send him a message via Paypal messages server. Now the case is in "being reviewed by Paypal" stage.
Yes. let's hope that PP will do right by you... if worse comes to worse,
you can always consider a chargeback with your cc..