So I filed my case today, and the seller responded to the claim with this message:
"i have been told my manager that the guy that works in the shipping department messed up on the shipping, and there have been orders on back hold, i am very sorry for all of the trouble."
What should I do? Be more patient with the seller? Escalate to a dispute? Or request my money back? I really want these sunglasses... but I am kinda worried about them now. My paranoia is leading me to believe that these are like, being bought oversees and she hasn't recieved them yet... or something. :/