I sold a previously owned Dooney & Bourke Vinyl Make Up Bag auction style starting at $1 on eBay offered First Class Mail shipping & handling for $3.00 and the item sold for $34. During that time there was a death in my family and when she asked for the mailing info I advised I would supply it the next day as I had to have my brother mail it under the circumstances.
The Buyer received it, it wasnt what she thought (didnt think it would be as it was only $15 new/possible Buyers remorse) and I accepted it back no questions asked. It has been approximately 2 weeks and I have not recived it. I ask the Buyer to describe the package or does she have a copy of the receipt or a tracking number so I can contact the post office on this end and she advises she taped the same envelope closed, puts return to sender on it and drops it off at the Post Office. So there is no proof of mailing, not even a receipt. I still offered to contact the Post Office and advise if it did not turn up that maybe we could come to a favorable agreement for everyone and she did not respond.
Instead she filed a claim with eBay stating the info listed above and adds that the Seller seems unorganized due to a death in her family, they freeze my paypal funds in that amount and I agree again to refund her money when the item is received. eBay advised that I do not have an obligation to her if I do not receive the item and she has no proof of mailing and in 7 days they will make a decision.
My package made it, but im the unorganized one. I feel bad about the whole thing but don't want to be scammed. I was attempting to be accomodating but it backfired on me as everyday I get these awful emails from her.
I wish the freakin package would just show up! Advise please.......
The Buyer received it, it wasnt what she thought (didnt think it would be as it was only $15 new/possible Buyers remorse) and I accepted it back no questions asked. It has been approximately 2 weeks and I have not recived it. I ask the Buyer to describe the package or does she have a copy of the receipt or a tracking number so I can contact the post office on this end and she advises she taped the same envelope closed, puts return to sender on it and drops it off at the Post Office. So there is no proof of mailing, not even a receipt. I still offered to contact the Post Office and advise if it did not turn up that maybe we could come to a favorable agreement for everyone and she did not respond.
Instead she filed a claim with eBay stating the info listed above and adds that the Seller seems unorganized due to a death in her family, they freeze my paypal funds in that amount and I agree again to refund her money when the item is received. eBay advised that I do not have an obligation to her if I do not receive the item and she has no proof of mailing and in 7 days they will make a decision.
My package made it, but im the unorganized one. I feel bad about the whole thing but don't want to be scammed. I was attempting to be accomodating but it backfired on me as everyday I get these awful emails from her.
I wish the freakin package would just show up! Advise please.......
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