I received my bag yesterday and to my dismay I found some scratches on parts of the leather and the finish on one of the handles seemed to have came off a little. I immediately wrote to Joanna and requested to exchange for another new piece and am now awaiting her reply.
Has anyone encountered this before?
This is my third time purchasing from them and the past two experiences were great, so I hope this time round it will not disappoint me as well!
Has anyone encountered this before?
This is my third time purchasing from them and the past two experiences were great, so I hope this time round it will not disappoint me as well!