Omg, Ariel, you and me both... (and Heart!)
It's been a rough Fall season w. HH, most of their fall bags were "pre-orders" that never filled, and are just being filled now. It seems that they used all of the money we spent on these items to only recently produce them, even though they've been telling us for months that the X are coming in next week, month, tomorrow, etc, etc...
I would advise you to tread carefully w. ordering direct from HH, esp. if you like your items to come to you in a timely manner. Some patient hotties have been waiting SIX+ MONTHS for a single cuff, wo even giving HH the serious thrashing it deserves after such treatment. Many hotties ordered nylon items that were supposed to be coming, yet kept getting pushed back month by month until, low and behold, they were discontinued. They regularly don't give refunds w.o. serious hounding. They have been known to be "short" on the phone and in emails... never ones to apologize...
Anyways, I can't even finish this in some coherent way right now... Your best bet is to skim ALL of the threads, all of our complaints and decide for yourself whether or not this is a good fit for you. It takes a lot to put up w. HH, but their product is sooooo droolworthy, it's almost criminal...
Anyways... WELCOME!