Has anybody with a Fraying Carly successfully received a credit for the small size? I finally got around to taking mine in to the store today. Even though it's all back it's clearly fraying, and I haven't carried it in a few months because it keeps getting worse. Sad, because it was one of my favorites.
Anyway, the SA told me that they are offering credit on the large Carly. She acknowledged that mine is fraying, but said that there was nothing they could do and suggested that it didn't really show because the bag is all black. Whatever. I got in Jan 07 and I'm pretty sure it was either $178 or $278 new. Not a HUGE amount but enough to bug me that I don't use it anymore.
Anyway, the SA told me that they are offering credit on the large Carly. She acknowledged that mine is fraying, but said that there was nothing they could do and suggested that it didn't really show because the bag is all black. Whatever. I got in Jan 07 and I'm pretty sure it was either $178 or $278 new. Not a HUGE amount but enough to bug me that I don't use it anymore.