Here's a quick question for you all...
I had a bag up for auction and there was one bid, with about 20 hours to go on said auction. I had been following my status closely, b/c I don't sell that often, and I was bored.
When I went to sleep, the one bid was there. When I woke up, the bid was gone, and there was an email in my inbox that said the bid had been retracted. I also had an email in my regular email box (the addy linked to PP/da*Bay) that the bid had been retracted PLUS one from *this* buyer...saying that she wanted to retract the bid, b/c the hardware was not the color she wanted.
I looked on da*Bay site to see what the official record was. It stated very clearly that she retracted her bid and the reason given was "ENTERED WRONG AMOUNT". I know that this listed reason is patently false, b/c she EMAILED me to say that she DIDN'T LIKE THE HARDWARE!
The hardware type was listed VERY. CLEARLY. in the auction, b/c it's a pilot bag, with BRASS hardware, not the SILVER hardware in general release!
The bag has since sold, and I'm happy with the price, so no worries there. What I'm wondering about is 1) what the hell is up w/ her blatently lying to me? 2) how does bid retraction work? 3) what are the ramifications, if any, for somebody doing that? What if the item hadn't sold?
UGH! I'm frustrated...mostly b/c she lied to either me or da*Bay about her reasons for retracting the bid. I'm not going to go after her or pursue it at all...I'm just confused. What exactly IS the retraction policy. I looked on da*Bay help pages, but they didn't help AT ALL.
What say you, *Bay forum?
I had a bag up for auction and there was one bid, with about 20 hours to go on said auction. I had been following my status closely, b/c I don't sell that often, and I was bored.
When I went to sleep, the one bid was there. When I woke up, the bid was gone, and there was an email in my inbox that said the bid had been retracted. I also had an email in my regular email box (the addy linked to PP/da*Bay) that the bid had been retracted PLUS one from *this* buyer...saying that she wanted to retract the bid, b/c the hardware was not the color she wanted.
I looked on da*Bay site to see what the official record was. It stated very clearly that she retracted her bid and the reason given was "ENTERED WRONG AMOUNT". I know that this listed reason is patently false, b/c she EMAILED me to say that she DIDN'T LIKE THE HARDWARE!
The hardware type was listed VERY. CLEARLY. in the auction, b/c it's a pilot bag, with BRASS hardware, not the SILVER hardware in general release!
The bag has since sold, and I'm happy with the price, so no worries there. What I'm wondering about is 1) what the hell is up w/ her blatently lying to me? 2) how does bid retraction work? 3) what are the ramifications, if any, for somebody doing that? What if the item hadn't sold?
UGH! I'm frustrated...mostly b/c she lied to either me or da*Bay about her reasons for retracting the bid. I'm not going to go after her or pursue it at all...I'm just confused. What exactly IS the retraction policy. I looked on da*Bay help pages, but they didn't help AT ALL.
What say you, *Bay forum?