Your New Dooney: A mini reveal thread!

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#12,241
Hey there!!

I tried to smooth it out with a dryer like LJ suggested. It did quite well with the leather, but the piping is a lost cause. I checked with ebay and they authorized a return for the handbag, no return shipping fees. So thats good. Bummer. But the piping would drive me crazy!!

Soooo I went to the outlet[emoji6] . The sale today included pebble grain crossbodies for $99. So I picked up Hot pink. I think it will be a great fit. My kindle fire fits along with all my essentials. So I think she's a winner. I tried to take a pic but my battery is too low for a flash [emoji45] .... so I will post one later
RuedeNesle said:
Hi BW!
I've been following your posts on Kimberly. She's pretty, and I hope you're able to get out the folds to your satisfaction. If you're not happy with it you can check with ebay to see if it's covered. The folds were a result of shipping so they were not disclosed in the listing. If an item arrives damaged I think you have some recourse. Good luck! I hope Kimberly makes the trip to Dallas, because that means she fits what you need, and you're happy with the way she recovered from the folds!
Click to expand...
 
#12,242
BadWolf10 said:
That is odd..... maybe for sales tax rates?
Click to expand...

lavenderjunkie said:
Surprised they couldn't tell from zip code info. But maybe your state has some unique sales tax rules.
Click to expand...

I think there is a town in my state with its own sales tax but their computer system should have it. They asked county for my shipping address and my billing address as I am having it sent to work. It was odd. Anyway, I am hoping the leather on the Dixon rivals what my gigantic Tilton had. The black flo on that Tilton was swoon worthy. A shame I could have worn the bag as a skirt it was so big.
 
#12,247
So now I am a bit disgruntled about my purchase. The outlet emailed me the receipt and apparently there was a sale that had the bag about $40 less, but they charged me the regular outlet price because it was a charge and send. They actually listed the lower price in the unit price line and then the net price was the higher one they quoted me on the phone. Was I ok with the phone price? Yes, but it was really nasty to find out I was denied the sale that way. Should I call and question it tomorrow or save my breath?
 
#12,248
lavenderjunkie said:
BW: that's the cross body with the wider base, isn't it? I think you will love that handbag. It really holds a lot. I have one, in black ostrich, and I'm amazed at how much it holds. I love the color you selected.... hot pink say spring is here!
Click to expand...
Yep, its the crossbody with the wider base. I liked the kimberly, but I think this is a much better bag. I am going to carry her today. This rainy dreary day needs some spring time happiness :-)
 
  • Like
Reactions: RuedeNesle
#12,249
aerinha said:
So now I am a bit disgruntled about my purchase. The outlet emailed me the receipt and apparently there was a sale that had the bag about $40 less, but they charged me the regular outlet price because it was a charge and send. They actually listed the lower price in the unit price line and then the net price was the higher one they quoted me on the phone. Was I ok with the phone price? Yes, but it was really nasty to find out I was denied the sale that way. Should I call and question it tomorrow or save my breath?
Click to expand...
I would be a little disgruntled too.... I think it's at least worth a phone call. Maybe ask for the manager??
 
#12,250
aerinha said:
So now I am a bit disgruntled about my purchase. The outlet emailed me the receipt and apparently there was a sale that had the bag about $40 less, but they charged me the regular outlet price because it was a charge and send. They actually listed the lower price in the unit price line and then the net price was the higher one they quoted me on the phone. Was I ok with the phone price? Yes, but it was really nasty to find out I was denied the sale that way. Should I call and question it tomorrow or save my breath?
Click to expand...
Yes, call the outlet. They quoted you a price and then charge you more. What ever the reason, that is not ok.
At a minimum you should get a gift certificate for the difference or a credit to your charge card. If the sale didn't apply to your order, they should have told you, not quoted the wrong price. It may be just an error. Talk to the store manager or assistant manager.... not to a sales associate.
 
#12,251
BadWolf10 said:
I would be a little disgruntled too.... I think it's at least worth a phone call. Maybe ask for the manager??
Click to expand...

lavenderjunkie said:
Yes, call the outlet. They quoted you a price and then charge you more. What ever the reason, that is not ok.
At a minimum you should get a gift certificate for the difference or a credit to your charge card. If the sale didn't apply to your order, they should have told you, not quoted the wrong price. It may be just an error. Talk to the store manager or assistant manager.... not to a sales associate.
Click to expand...

I called and they claim the higher price is correct that their system brings it up incorrectly.
 
#12,252
aerinha said:
I called and they claim the higher price is correct that their system brings it up incorrectly.
Click to expand...
That's disappointing... however when I was at the outlet yesterday, the crossbody bags were coming up 30 more than I paid and she had to adjust it to reflect the current sale. Maybe Dooney hasn't updated their computers..... but that still stinks.
 
#12,254
aerinha said:
So now I am a bit disgruntled about my purchase. The outlet emailed me the receipt and apparently there was a sale that had the bag about $40 less, but they charged me the regular outlet price because it was a charge and send. They actually listed the lower price in the unit price line and then the net price was the higher one they quoted me on the phone. Was I ok with the phone price? Yes, but it was really nasty to find out I was denied the sale that way. Should I call and question it tomorrow or save my breath?
Click to expand...
Call them!
 
You must log in or register to reply here.
Top