Well, I got my replacement Blue Cotton Club tote today. The hologram on this one is perfect. However, there are marks on the bottom lining & the feet on the bottom of the bag are very very lightly scratched. I think it has been used. I swear, I think Karma is trying to tell me that this bag is not for me. I wore it around the house tonight and man it gets heavy after awhile! I dont know if I could carry it AND my 22 month old for very long. I am really thinking about taking it back tomorrow and just sticking with my GST for now until I find something that "works" for me. Does all the chain bags get this heavy after wearing them for a bit? Im gonna need a chiropractor!