What is your latest Hermes purchase?

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1st Hermes bag arrived today from H.com. Didn’t believe I got it until it said shipped and it arrived early! I love the bag, but I’m hesitant to keep it because it had someone’s engraved pen inside when I received it. This makes me question the quality control on returns.
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Can you show us what you mean?
 
1st Hermes bag arrived today from H.com. Didn’t believe I got it until it said shipped and it arrived early! I love the bag, but I’m hesitant to keep it because it had someone’s engraved pen inside when I received it. This makes me question the quality control on returns.
View attachment 5799253
I guess someone tried their things inside the bag, (I know I do that) and missed it. H should’ve spotted it, but it wouldn’t bother me unduly. Have you contacted Hermes? It might have sentimental value for someone.
 
1st Hermes bag arrived today from H.com. Didn’t believe I got it until it said shipped and it arrived early! I love the bag, but I’m hesitant to keep it because it had someone’s engraved pen inside when I received it. This makes me question the quality control on returns.
View attachment 5799253
Very odd but I hope you keep the bag!
 
I guess someone tried their things inside the bag, (I know I do that) and missed it. H should’ve spotted it, but it wouldn’t bother me unduly. Have you contacted Hermes? It might have sentimental value for someone.
Yes, I emailed them last night. I tried googling who the pen might belong too but turned up too many results so hoping they might have some insight. If not, I may reach out to Montblanc since it has a serial number.

I thought about that when I found it but I guess the paranoid part of me is thinking what if they returned a fake bag and Hermes didn’t check and sent it to me. It doesn’t look used but what if the person used the bag and then returned it. Personally, I am not a fan of used bags and it would bother me. I think I just expect a lot when spending so much on a bag.
 
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