What are some of your unpopular Chanel opinions?

[GloWW0rM]

Also, I don't understand why the reissue bags are creased so that they point out at the bottom in a hexagonal shape. So, if you set it down, it would fall over? Is there a reason for this?

Only reasons I can think of is that they pack flat (so you could also pack it flat for travel) and it wears closer to the body that way. I agree that it’s annoying that I can’t set it down. I have to lean it against something or use a bag hook.

 

[Ramai]

Only reasons I can think of is that they pack flat (so you could also pack it flat for travel) and it wears closer to the body that way. I agree that it’s annoying that I can’t set it down. I have to lean it against something or use a bag hook.

A bag organiser helps to keep it flat but I like the flat shape. Reissue is definitely my favourite flap bag.

 

[LavenderIce]

Also, I don't understand why the reissue bags are creased so that they point out at the bottom in a hexagonal shape. So, if you set it down, it would fall over? Is there a reason for this?

Only reasons I can think of is that they pack flat (so you could also pack it flat for travel) and it wears closer to the body that way. I agree that it’s annoying that I can’t set it down. I have to lean it against something or use a bag hook.

They're creased because they are packed flat when they are shipped to the boutiques. My mini reissues do not fall over. I have them on an acrylic stand in my wardrobe and they stand upright on their own.

 

[starrysky7]

-dad sandals will be out of style soon

-the current light purple/pink mini color looks washed out

-many of the shimmery/multicolor styles don't go with the classic shape of the CF

 

[Farkvam]

I only love Chanel because of the CF and reissue.

The quality no longer matches the ridiculous prices.

I'm not a fan of the gaudy costume jewelry.

What's with the hanger bag?

 

[Kuschelnudde]

Also, I don't understand why the reissue bags are creased so that they point out at the bottom in a hexagonal shape. So, if you set it down, it would fall over? Is there a reason for this?

I heard that Lagerfeld found a very old vintage 2.55 in an archive and it was folded like that. He decided for the Reissue 2.55 to have a folded base as well to channel the vintage vibe of the original. I guess that’s what the SA told me and it actually made me like the folded Base.

 

[Hakuhaku]

Also, I don't understand why the reissue bags are creased so that they point out at the bottom in a hexagonal shape. So, if you set it down, it would fall over? Is there a reason for this?

Do you have a picture of this? I can't exactly picture it, but it's quite interesting how people say it's flat when being shipped. I thought reissues have slightly puffy quilts too. I did notice that the top flap of the reissues get so flat and pointy over time, which makes it looks out of shape imo.

 

[nicole0612]

Do you have a picture of this? I can't exactly picture it, but it's quite interesting how people say it's flat when being shipped. I thought reissues have slightly puffy quilts too. I did notice that the top flap of the reissues get so flat and pointy over time, which makes it looks out of shape imo.

I found this photo in my phone. There is not much in this reissue, so you can see how it is flat and “pointed at the bottom”.
This photo is from last year; I have a 1 yo now

 

[880]

Yeah I guess if you add a chain or strap to anything, it makes it LIKE a bag and more desirable because people can say they have a Chanel bag. So the philosophical purse question is, what makes something a bag? The presence of a handle or strap to hold it? The size?

I love this post. You made me realize it is a philosophical question lol

 

[lala_retro]

Do your respective stores give you trouble for returning bags?
I have slowly and surely been building my Chanel collection since 2017, and have returned bags because once I get home sometimes I have doubts about the hardware, the color, the size, etc.... and I have confidently gone back to the store to return the piece and get something else... where I live, I understand every purchase has a 30 day return window, and obviously one doesn’t get the money back.... ever...
Anyhow, these days I have had a speech from the managers, the sub-manager and my SA, that I am returning too often, that they doubt about the advice I am getting from my SA, they wonder if Chanel is suitable for me.... all in all I feel terrible... like a pariah.... I have spent a lot of money in Chanel since 2017, therefore that explains the kind of volumes they see on my profile....my SA is fantastic as well as the other SA ladies I have dealt with at the store. They are well trained and know the product. Obviously my Chanel bags suit me because I keep coming back.... I wonder if on their procedure there is a clause about customers returning often? Are they trying to break up with me and drive me away? I am a polite and courteous customer too. In general, I think customers are different, and in my case I buy what I want, sometimes return because I have a lot of bags, not only Chanel.... and as I go along curating my collection I think hard to add stuff, there’s been as well the impulse buy too.... I hardly sell anything because when a bag makes it to my collection it’s part of me.... anyhow if you have read this far... thank you kindly for doing so... I needed to vent.... and not many people can understand my frustration.... I am feeling terrible...

I have to add, the lady who spoke to me today was short of being pleasant... I felt terrible of the way she was speaking to me, she was doing it loudly and other people were turning their heads to watch....I was shamed today...

I have returned 3 times before, and never had issues. I think it depends on your purchase/return ratio? I think it happens more often now because everything is preordered, so you don’t have the opportunity to try it on before buying.

what do you mean you never get your money back? Do you only return for store credit? What store is this?

 

[BUIGOVA]

I have returned 3 times before, and never had issues. I think it depends on your purchase/return ratio? I think it happens more often now because everything is preordered, so you don’t have the opportunity to try it on before buying.

what do you mean you never get your money back? Do you only return for store credit? What store is this?

Thank you for replying.
Yes, it store credit only... I am in Europe...

 

[BUIGOVA]

How much do you actually return? What did they say to you to make you feel awful?

Thank you for your reply. I would say I have returned say 50%...

What it’s causing me heartache is that four people have repeatedly gone through the same speech:
(1). My record shows I am returning too often,
(2). They doubt about the advice I am getting from my SA,
(3). They wonder if Chanel is suitable for me....

Point three makes me wonder if they will decide to stop selling to me... It was hard for me to stomach today’s speech, the lady was loud enough for other people to turn around and see what was happening... I have been a loyal customer... I think I don’t deserve this treatment...

 

[Newbie2016]

Thank you for your reply. I would say I have returned say 50%...

What it’s causing me heartache is that four people have repeatedly gone through the same speech:
(1). My record shows I am returning too often,
(2). They doubt about the advice I am getting from my SA,
(3). They wonder if Chanel is suitable for me....

Point three makes me wonder if they will decide to stop selling to me... It was hard for me to stomach today’s speech, the lady was loud enough for other people to turn around and see what was happening... I have been a loyal customer... I think I don’t deserve this treatment...

I think they should be cordial and point #3 is unwarranted...it's not for them to decide if a brand is "suitable" for a customer. However...they might have a point with #1

With all due respect...50% return percentage does seem high to me. Then again my return percentage is less than 5% as I hate returning. I might suggest taking your time to make sure before you purchase...

As a customer I love being able to buy pristine/brand new untouched bags. I am personally not a fan of the just "buy to try" philosophy because I don't want to buy a returned item myself. So...when staff has to inspect...restock..repackage and sell your returned items it might be causing them some frustration too.

I hope you can reach a happy conclusion...maybe try on in the store, take pictures, sleep on it (instead of buying it) and then decide whether or not to purchase...?

 

[sweetpea_2009]

Thank you for your reply. I would say I have returned say 50%...

What it’s causing me heartache is that four people have repeatedly gone through the same speech:
(1). My record shows I am returning too often,
(2). They doubt about the advice I am getting from my SA,
(3). They wonder if Chanel is suitable for me....

Point three makes me wonder if they will decide to stop selling to me... It was hard for me to stomach today’s speech, the lady was loud enough for other people to turn around and see what was happening... I have been a loyal customer... I think I don’t deserve this treatment...

I agree they could have handled it differently or been more discreet in talking to you. Maybe it's just me but 50% seems like a high return rate (1 out of 2 bags go through a return?). I'm not judging I'm just stating my opinion. It takes work for boutiques to process returns and many customers wouldn't want to purchase a returned bag. I don't know if there is some magic number before they express concern but it may be good to understand what that threshold is. I don't know if moving to a different boutique or SA will necessarily change anything. Unless it's a boutique that is not connected to the central Chanel system. I hope they don't stop selling to you as it does sound like you are a fan of the brand. Good luck with this situation.

 

[Swanky]

Hi! Friendly reminder about this thread topic, what’s your unpopular opinion. Let find current threads for all other topics please