➼➼➼ Watercolor Capsule Collection 2021 ➼➼➼

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I paid for all my WC and By the Pool preorders via payment link too and the money was taken immediately not when the item shipped. Maybe ordering through an SA is different to ordering through CS.

I paid via PayPal. Unless the payment got taken out on a later date.
r7bYgBm.jpg
 
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I paid via PayPal. Unless the payment got taken out on a later date.
r7bYgBm.jpg
This is really interesting. I may try this next time I preorder if it means the charge is only applied on shipping. CS always insist on using credit card rather than PP. Usually for online orders I use PP as checkout is quicker (no OTP code), but credit card for payment links and phone orders.
 
I paid via PayPal. Unless the payment got taken out on a later date.
r7bYgBm.jpg
It's the same online practice. Paypal invoice usually holds the money till seller ships out the item. The boutique, however, charges immediately when one pays with the link- as what @bigverne28 mentioned, payment in advance has a higher chance of receiving what you have ordered. My understanding is online site is treated liked any other boutique, they get allocated X number of pieces too. I don't know if its an equal distribution amongst all the boutiques though.. I think it varies from country to country.
 
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This is really interesting. I may try this next time I preorder if it means the charge is only applied on shipping. CS always insist on using credit card rather than PP. Usually for online orders I use PP as checkout is quicker (no OTP code), but credit card for payment links and phone orders.

Are you a high spender though? I've been told that its better to keep to one SA, be loyal to one boutique as they could take care of you better especially when there is a super limited item.. online site don't provide that service, to my understanding.
 
Are you a high spender though? I've been told that its better to keep to one SA, be loyal to one boutique as they could take care of you better especially when there is a super limited item.. online site don't provide that service, to my understanding.
I have a great relationship with a particular CS agent that I place all my orders through. She calls me about preorders for new releases and sends me the lookbooks. We’ve been in lockdown with most of the stores shut so I haven’t really had a chance to use an SA that much. Stores are now open so this may change.
 
I have a great relationship with a particular CS agent that I place all my orders through. She calls me about preorders for new releases and sends me the lookbooks. We’ve been in lockdown with most of the stores shut so I haven’t really had a chance to use an SA that much. Stores are now open so this may change.

Oh yes, they do special invites and celebratory gifts too. Hope the CS you are assigned to takes care of you as well as the SA in boutiques.
 
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Don’t think it arrived with one :sad: Let me check again!
Ok maybe they don’t include them anymore, I got my horizon when they came out 4 years ago, I notice with these newer models the mesh compartment doesn’t appear to be detachable anymore. They do however sell the slip covers separately which I’d strongly recommend if you are actually intending to use this to travel!

Just checked my account and the order for the towel has disappeared completely :confused1: No cancellation email either! Don’t know if its a glitch
This could mean that you may get a call because they are processing your item. I waitlisted for the watercolour keepall and it was on submitted for a couple of weeks then it disappeared, that afternoon I got a call from client services saying one was available and that I had 48hrs to decide and pay. I declined in the end because even though it was a beautiful piece I couldnt imagine the stress I’d have using it for travel and keeping it clean.
 
Seems like this was the last item in the WC production line !! Hopefully u will soon be posting your pics !!

I hope so too, I never believe it until the ca says "ready for pickup". ironically both stores in my area said they wouldn't be getting the horizon at all.... It was the first piece I got in this collection so I'm not sure how they determine what or when is arriving.
 
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