➼➼➼ Watercolor Capsule Collection 2021 ➼➼➼
- Thread starter travelbliss
- Start date
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Let me check the status of my order!
Stunning! Seems like you got nearly everything from this collection.
Haha! That is so true! Was only meant to get a few items from this collection
Same. I was wondering if its taking longer than usual because of the potential knock offs in the market? Ive seen one knock off for watercolour SLG and its rather obvious..
Just checked my account and the order for the towel has disappeared completely
No cancellation email either! Don’t know if its a glitch
Did you put down a full deposit?Just checked my account and the order for the towel has disappeared completely
Just checked my account and the order for the towel has disappeared completely
Oh no that is odd.. has that ever happened before?
Full payment was taken upfront. i’m going to ring client services up today and find out! Its very odd!
Ok. In my experience full deposits are not usually cancelled, but I guess it can happen on rare occasions. Hopefully it's just a glitch. CS should be able to advise.
Since we are on this topic, I was wondering how rarely do full deposits get cancelled? Are they then refunded or used as store credits?
First timeHopefully its a glitch
Yes I hope so too. Assumed all watercolour orders would be in by May. Circumstances might chance hmmmmmm
Actually they don’t take the payment until the item is ready for shipping. I did the order online via a payment link sent via my CA
I've never had a full deposit cancelled. I may have had to wait 2-3 months to receive an item, but always got the product. CS told me that full deposit is always better than waitlist, because preorders are prioritised ahead of waitlist reservations, and are 90% likely to be fulfilled. Having said that I have heard of some cases where full deposit orders have been cancelled and the money refunded.
I paid for all my WC and By the Pool preorders via payment link too and the money was taken immediately not when the item shipped. Maybe ordering through an SA is different to ordering through CS.
Thank you for explaining. If full deposit was made, I would imagine clients to be so mad if they can't get their hands on what they want. A few months of waiting time seem to be the norm. It tests our patience.. forbearance.
Yes, I believe there is a difference in ordering with a staff in a boutique and LV online site. The online site does not charge your card but sets it aside till they send out the item. The card is officially charged when the item has been allocated to you- and is probably on the way to you.