Anybody with experience from the MyTheresa x Vestaire Collective seller? It looks like a formal collaboration of the two. I am a bit nervous about purchasing secondhand but love deals, and I'm wondering if this collaboration might alleviate the anxiety a bit/ are these items just returns from MyTheresa?
Vestiaire Collective experiences?
- Thread starter Kopisusu
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Sorry for your experience. I’ve been active on VC and haven’t came across sellers like that. Hope their customer service would make it right for you.
I order through them, I bought from professional buyer called Elady. I was worried because of reviews of vc but it came very quick from Japan to the US. It came as described, only down is they did force my Chanel into a box to small for it. It was scrammed in there but it’s not the seller fault and luckily leather pretty resilient. I would buy again but only for hard to find items and has to be professional seller so it can be returned.
Hello, there’s a bag I’m dying to get and finally found on VC, it’s not available anywhere else, but I’m so afraid of the bad reviews I read about VC everywhere.
I posted the pics on “authenticate my Balenciaga” thread here on PF, and they said it’s authentic but I’m afraid of the seller since located in China and already sold 17 items before but not labelled trusted or experienced seller.
Any tips on how to proceed with the purchase with the lowest risk? Since it’s my first time to buy from VC.
I live in UAE.
Here are screenshots from VC, since link is not working I think.
www.vestiairecollective.com
I posted the pics on “authenticate my Balenciaga” thread here on PF, and they said it’s authentic but I’m afraid of the seller since located in China and already sold 17 items before but not labelled trusted or experienced seller.
Any tips on how to proceed with the purchase with the lowest risk? Since it’s my first time to buy from VC.
I live in UAE.
Here are screenshots from VC, since link is not working I think.
City leather handbag Balenciaga Red in Leather - 24738820
Achetez votre city leather handbag Balenciaga sur Vestiaire Collective, le dépôt vente chic sur Internet. City leather handbag Balenciaga Red in Leather à prix d'occasion. 24738820
www.vestiairecollective.com
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Hello, there’s a bag I’m dying to get and finally found on VC, it’s not available anywhere else, but I’m so afraid of the bad reviews I read about VC everywhere.
I posted the pics on “authenticate my Balenciaga” thread here on PF, and they said it’s authentic but I’m afraid of the seller since located in China and already sold 17 items before but not labelled trusted or experienced seller.
Any tips on how to proceed with the purchase with the lowest risk? Since it’s my first time to buy from VC.
I live in UAE.
Here are screenshots from VC, since link is not working I think.
City leather handbag Balenciaga Red in Leather - 24738820
Achetez votre city leather handbag Balenciaga sur Vestiaire Collective, le dépôt vente chic sur Internet. City leather handbag Balenciaga Red in Leather à prix d'occasion. 24738820
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I was worried too but I took the chance and ordered a bag that I only found on the VC and it was from from China too. It went smoothly it came fast I have no complaints. I’m in the USA
I wish some Australian seller can shed me some lights on the bank account transfer settings.
As in VC - the bank details has two fields for BSB
1. BSB Bank Number
2. BSB Branch Number
In Australia a BSB number for an account normally is e.g 123-456 (six digits) and we normally fill this entire information as one single entry in one field. This VC separates the BSB in two separate fields is so confusing.
So does it mean for BSB Bank Number : 123 (first three digits of your BSB)
BSB Branch number: 456 (last three digits of your BSB)
I dont want money from my sale goes to the wrong persons account
As in VC - the bank details has two fields for BSB
1. BSB Bank Number
2. BSB Branch Number
In Australia a BSB number for an account normally is e.g 123-456 (six digits) and we normally fill this entire information as one single entry in one field. This VC separates the BSB in two separate fields is so confusing.
So does it mean for BSB Bank Number : 123 (first three digits of your BSB)
BSB Branch number: 456 (last three digits of your BSB)
I dont want money from my sale goes to the wrong persons account
Hi everyone. I am thinking of purchasing a bag from Vestiaire Collective. I have never bought from them before. The bag I'm interested in is from an "expert seller". Am I taking a higher risk in purchasing from a private person vs a company? My guess is I am. I would allow Vestiaire Collective to do the authentication however how reliable are they? Apparently the item gets shipped to Vestiaire Collective and I pay $15 for the authentication. The person selling has no receipt or authenticity card. The bag is roughly $650 so it's not outrageously expensive but still I do NOT want a fake and if it turns out to be a fake, then what? I heard thru a company seller it's easier to get a refund vs a private seller. Can anyone give me some insight on this? Thank you. 
Another day, another bad experience with Vestiaire, this time as a seller!
I've sold an item via direct shipping. Done that a lot before, with no issue. Item was shipped on Wednesday, arrived at the access point on Thursday, buyer picked it on Friday. So that the status wasn't updated (it appears as if the package was still on its way) so I contacted Vestiaire so they could update the status and that I could be paid after the 72h period. They said they didn't"'t know and had to contact the buyer. 3 days goes by and still no news. I contacted the buyer myself yesterday to ask her, she replied within a few hours saying she has the item and she's really happy with it. I transfer the conversation to Vestiaire to update the status and get paid since the 72h period was well over.. and they said to me that they are transferring my request to the dedicated service and they'll get back to me in 3 to 5 days to let me know what they can do about it!
What a joke!
I've sold an item via direct shipping. Done that a lot before, with no issue. Item was shipped on Wednesday, arrived at the access point on Thursday, buyer picked it on Friday. So that the status wasn't updated (it appears as if the package was still on its way) so I contacted Vestiaire so they could update the status and that I could be paid after the 72h period. They said they didn't"'t know and had to contact the buyer. 3 days goes by and still no news. I contacted the buyer myself yesterday to ask her, she replied within a few hours saying she has the item and she's really happy with it. I transfer the conversation to Vestiaire to update the status and get paid since the 72h period was well over.. and they said to me that they are transferring my request to the dedicated service and they'll get back to me in 3 to 5 days to let me know what they can do about it!
What a joke!
Uuugh yuck! Makes me not want to do business with them. I'm considering it but a bit hesitant. Gosh I would ask that person to transfer me to that department myself or the the manager. If the person received the item then you should be paid immediately. What a headache! I hope you get paid soon. So sorry you have to go thru this. Uuugh!
They're absolutely not reliable for authenticity as fakes have passed their controls before. What brand is it? Can you ask someone on this forum to authenticate it?Hi everyone. I am thinking of purchasing a bag from Vestiaire Collective. I have never bought from them before. The bag I'm interested in is from an "expert seller". Am I taking a higher risk in purchasing from a private person vs a company? My guess is I am. I would allow Vestiaire Collective to do the authentication however how reliable are they? Apparently the item gets shipped to Vestiaire Collective and I pay $15 for the authentication. The person selling has no receipt or authenticity card. The bag is roughly $650 so it's not outrageously expensive but still I do NOT want a fake and if it turns out to be a fake, then what? I heard thru a company seller it's easier to get a refund vs a private seller. Can anyone give me some insight on this? Thank you.
If not and if I were you, I would pay with PayPal and have it authenticate once it arrives (with Legitgrails or something like that). So if there's a problem and Vestiaire is unresponsive or unhelpful you can open a dispute via PayPal.
Thank you for your response. It is a Fendi bag. I was wondering should I just skip the authentication with Vestiaire all together and just have the bag sent directly to me by the owner since I don't trust their authentication anyway? I prefer to take it to a an authenticator (not sure who) and have them do it in person vs online. How reliable are authenticators online? I never had to do this before as I usually buy new or from Fashionphile. Whatever I purchased thru Fashionphile I never questioned as it was obvious that what I purchased was authentic. I don't think I could ever authenticate an item online personally and be 100 percent confident with my judgment as I personally need to see and feel the item in person. My hesitation of having the Purseform authenticate is having someone buy the bag from underneath me. Lol. Doesn't it take time for a response and also won't I have to leave the website link of the bag for all to see? Lol. Someone may like it, see it as a great deal and just buy it! Hahahaha! Gosh, all the loops we have to go thru to get a deal! Lol
I understand! Yes if you can, use direct shipping because if you have a doubt or if the bag is not in the stated condition, it’s way easier to return it vs. when it goes through Vestiaire (I once purchased a Celine bag that way, it had a few scratches not mentioned and they accepted that I returned it and reimbursed me within a couple hours).
I only used an online authentificator once, I was happy with it, but I can understand why you want an in person authentification. If you can find a person/shop who do it with the enrupty software that would be even better!
Keep bugging them. In my experience, their CS is mostly horrible, they wouldn't respond or would hang on you in chat in the middle. you may need to contact them 3-5 times to get a rep who will take an action. Good luck!
Thank you! It already happened in the past but they solved the issue immediately. I really don’t understand why they’re making all sort of excuses this time.. but I definitely plan on contacting them everything single day until I receive the payment if needed !
Ooh interesting! Good to know it's better to not go thru Vestiaire if there are doubts. I ended up searching the internet for another option and found one. I actually just made the purchase and I went thru The Real Real. Not sure if that's any better but I felt more at ease going thru them and the condition description had more detail to it (Very Good Condition with minor scratches on hardware) vs just stating its in "Very Good Condtion" which is what Vestiaire had. That alone doesn't disclose anything. Is there wear on the handles, scuffed corners? What? That was just too generic for me. Lol. Pictures don't always show the details so I like to go off the description as well. I paid about $100 more on the Real Real AND no strap is included nor a dust bag like the one on VC (I have a Fendi dustbag from a previous bag I owned so no biggy and a Fendi strap) but I have a little more peace about it and I prefer the brown over the black/dark gray. Anyhow, since I made my purchase I will post what I just purchased on TRR and what I was considering on VC.
What do you think about the two? Do they appear authentic? Anyone reading this please comment. Lol. I heard on TRR you have to be careful as well. The seller on VC told me in a chat it was barely used and is in excellent condition with no signs of wear and tear. Just fyi for anyone interested. 
Forever bauletto cloth handbag Fendi Grey in Cloth - 26238538
Achetez votre forever bauletto cloth handbag Fendi sur Vestiaire Collective, le dépôt vente chic sur Internet. Forever bauletto cloth handbag Fendi Grey in Cloth à prix d'occasion. 26238538
www.vestiairecollective.com