Vestiaire Collective experiences?

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I think it's ok, they get more potential clients by using various websites. I would contact them if you are in doubt.
Thanks, that makes sense.

I have one more question, the bag I'm watching says it's yellow but in most of the pictures it looks light brown which is what I want.
Can I post the link here to see if anyone can tell me if that is correct ornwhat they think? Have asked the seller for the colour confirmation but she hasn't replied yet
 
I recently had 2 unhappy purchases in Vestiaire Collective. First I purchased a CHANEL vintage jacket as it stated in description that it comes with 3 extra buttons which is I am looking for my current jacket missing one. So l took it. Then VC got the item and sent me. I checked the whole big box and jacket’s pockets still couldn’t find the extra buttons. Then sent email to VC asking, 5 days no reply, I asked the seller directly in comment, she said yes she did. Asked me contact VC, Then I called VC this time and they said they will check camera. After few days told me no they couldn’t see the buttons with the jacket, means seller lied? And said give me US30 voucher for next purchase, I am wondering if the seller really lies how come they don’t return back the jacket to her? So I thought this is their fault to lose the buttons. While I said I want to return to seller they said they can’t. Option for me is to accept us30 and sell it again...:sad: Crazy!!

Besides this more importantly, I purchased another Chanel jacket in similar time, which is a fake one. It passed their QC and sent me. But few pts I was doubt, like different lining on skirt and jacket, caring label on jacket the thread isn’t straight ... then I paid extra us45 for lollopuff and checked result it is a fake item. Just sent it back for refund... so will u trust their QC team nope for me!

regarding the fake jacket I returned to VC in last 2 weeks, they did a refund to me without notification to me. But they list it again to sell now then I am doubt n pay another us20 authentication fee to another company to see rather I am wrong. Result is also fake jacket Crazy!! VC is still selling...
 
Thanks, that makes sense.

I have one more question, the bag I'm watching says it's yellow but in most of the pictures it looks light brown which is what I want.
Can I post the link here to see if anyone can tell me if that is correct ornwhat they think? Have asked the seller for the colour confirmation but she hasn't replied yet

I would honestly clear stuff with the seller first, but I think things are quite sloppy there, my neighbour's buyer cancelled as it took too long, after 2 more weeks they found the dress and then claimed that her measurement is half a centimeter off and suggested they keep it and sell it for her for a ridiculously low price, she decided to want the item back and closed her account.
 
Ugh, their software is totally messed up again, got a message that a seller I bought from previously has a pair of the Fendi booties with Mongolian lamb fur for a super great price, so clicked on the link in the email, shoes look great, try to put them into my favorites or like them, doesn't work, so I go to her sold page they are not there....
 
Hi everyone, just wanted to share my selling experience on Vestiaire. I live in Hong Kong and Vestiaire has a QC centre here in the city.

I previously sold a YSL bag through a local consignment shop and got a fair price back after their 15% cut of commission. However, for the Du Jour bag, they priced it very low and I would only get US$500 from the sale.

So I decided to try Vestiaire, as the listed prices were higher, and I would get a much higher return even after their cut of 25% commission. I sold the Du Jour Bag and a wallet very quickly, both within a week of listing. It was very easy to book a DHL pickup as their collection hours go on until 10PM every day! Both items went through QC very quickly, and I received my money 2-3 days after they processed the remittance (which is done every Tuesday). In the end I got US$750 from the Du Jour bag instead of US$500, which was a nice bonus!

Since Vestiaire has a centre in Hong Kong, I think it's a great option for selling compared to local consignment shops or platforms like Carousell, where prices for secondhand goods are extremely low. I hope this is useful for TPFers in Hong Kong!
 
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Hi all, I have a question about Vestiaire. I'm looking at a bag from a seller in the United Arab Emirates and I'm in the UK. I can see the delivery charge but will I have to pay import / duty? Have tried googling but I can't see how much. Is there a way for me to find out beforehand?
Thanks
 
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Hi all, I have a question about Vestiaire. I'm looking at a bag from a seller in the United Arab Emirates and I'm in the UK. I can see the delivery charge but will I have to pay import / duty? Have tried googling but I can't see how much. Is there a way for me to find out beforehand?
Thanks
If you put the item in your basket and go to “check out” you can see the total amount you have to pay: authenticity check; shipping costs and the import duties. If you don’t want the item after all, you can empty your basket again.
I’m sure you have to pay import duties for all items that are sold by a seller outside the EU. Import duties may be quite high. Good luck!
 
If you put the item in your basket and go to “check out” you can see the total amount you have to pay: authenticity check; shipping costs and the import duties. If you don’t want the item after all, you can empty your basket again.
I’m sure you have to pay import duties for all items that are sold by a seller outside the EU. Import duties may be quite high. Good luck!
Thanks, I've tried this and I can't see any tax / duty charges, I can see authentication fees & delivery ones
 
Thanks, I've tried this and I can't see any tax / duty charges, I can see authentication fees & delivery ones
I just tried myself: If you go one step further; to “complete my order”, The import duties will be shown.
Put an item from UAE in my basket: Price was €379 and import duties were €110! Plus auth. costs, plus shipping.......
So be aware that the import duties are sky high.
Good luck!
 
I just tried myself: If you go one step further; to “complete my order”, The import duties will be shown.
Put an item from UAE in my basket: Price was €379 and import duties were €110! Plus auth. costs, plus shipping.......
So be aware that the import duties are sky high.
Good luck!
Thanks! I think I will stick to european sellers then
 
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Hi all, I have a question about Vestiaire. I'm looking at a bag from a seller in the United Arab Emirates and I'm in the UK. I can see the delivery charge but will I have to pay import / duty? Have tried googling but I can't see how much. Is there a way for me to find out beforehand?
Thanks

Usually when you go to check out, they have the import fees (they are quite high). I live in Paris and I tried to buy a Chanel bag from Japan-it was going to be an extra 400 euros in import fees! My advice would be to look specifically at UK or European sellers if you are in the UK.
 
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