I recently discovered that VC has an actual store in Paris, so when it says ready to ship I think it is a item that they have in the store so it is already in their hands. So the item can be shipped right away rather than wait for it to arrive from the seller.
Vestiaire Collective experiences?
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I recently discovered that VC has an actual store in Paris, so when it says ready to ship I think it is a item that they have in the store so it is already in their hands. So the item can be shipped right away rather than wait for it to arrive from the seller.
Well I always assumed that because they have a store they ask some sellers to send in their items to create stock for the actual store. And it would still be on a consignment basis. They hold the item until it sells of you can request it back.
Agree with you Romar.....I think like you most of the items that are already at VC and ready to ship are their for a reason. I know why my Sandals I bought was their as went through it with the so called seller, which then ended with the VC actually selling them. I find it very hard as they do have some lovely things on their, but all I have look at always say "good condition" and wonder if you ask VC why they are already in the store VC would tell you the truth, I have my doubts on that question think they would make up something. I think its a bit like a lottery sometimes you are lucky other times or should I say most times its a nightmare, just my opinion
Anyone pay customs from the US? I'm looking at a bag that's coming from the EU and costs about $1000. What percentage did you pay! Thanks so much for your help!
it's about 10%, I believe custom fees are 8% and DHL charges additional fees for their brokerage service (not like you can avoid it). it's a lot, but still smaller amount than VC's pre-paid custom fees at checkout.
You will not have to pay for the first $800, that is waived, so you will pay customs on $200. The rate depends on the leather type and several other factors, but I paid about 6% when I got a handbag on Vestiaire + some DHL brokerage fee.
above $800 means you pay for the wholoe amount, below $800 you don't pay at all, that's how I'm always charged.
How interesting! Thanks for the correction, I guess I was just lucky.
I post few pgs back I got hit with duty from DHL. DHL never answer me how they did the calculations
GL with your purchase
I live in the US and I recently purchased a bag from Vestiaire Collective that shipped from France. I chose to prepay the customs fee up front, through Vestiaire, so I wouldn’t have to deal with it upon delivery. Big mistake!
First of all, Vestiaire Collective charged a flat customs fee of 15% of the merchandise cost. The actual customs fee was about $100 less than that. Essentially, I was overcharged by Vestiaire, and really should have just waited to pay the customs fee when the actual amount was calculated by the shipper, DHL.
Secondly, I know the actual customs fee was $100 less because DHL didn’t get the message that I had prepaid customs. I don’t know whether this was Vestiaire Collective’s error or DHL’s error. Either way, I was told by Vestiaire Collective that I had to pay customs to DHL (keep in mind, I’ve now paid customs TWICE) and that Vestiaire Collective would reimburse me later. I’m still struggling to get them to do so.
Please learn from my mistake, and don’t pay the customs fee up front through Vestiaire Collective! Just wait and pay it directly to the shipper.
I need to vent, so bear with me. These past two weeks I had to deal with two bidders who after lengthy price negotiation did not purchase the items after all. I am so annoyed.
I have had experience of both buying and selling high end items on Vestiaire. Mixed experiences, but overall I would say, because of the variety of stock I would buy and sell with them again.
Negatives include:-
Sending me someone else’s item, shoes instead of a handbag
Sending me shoes that were advertised as a size 39, but we’re actually a size 38 when received.
A couple of fake bags which they stopped at authentication, and gave me immediate refund.
A bag purchased that didn’t get sent to VC, and I had to wait the full 30 days before refund.
A Hermes handbag I recently sold, which included a new Hermes scarf in the sale, but apparently the scarf didn’t reach the buyer.
Positives include many handbags sold to them, pretty easy if you can cope with playing the game with various would be purchasers who bid all the time and don’t follow through.
I’ve bought handbags from them, and been able to sell at a profit.
I bought a lovely pair of Hermes boots that were an absolute fantastic price, and lovely.
My favourite handbag, a Chanel, which I use every day was a great price.
From Paris to England normally within 2 weeks to be delivered.
I agree with everyone that their Customer Service is very hit and miss, but it will not stop me shopping there. In England we don’t have anything like VC with all the choice, much better for designer goods, as I would never trust Ebay at all.
Hope this helps.
Negatives include:-
Sending me someone else’s item, shoes instead of a handbag
Sending me shoes that were advertised as a size 39, but we’re actually a size 38 when received.
A couple of fake bags which they stopped at authentication, and gave me immediate refund.
A bag purchased that didn’t get sent to VC, and I had to wait the full 30 days before refund.
A Hermes handbag I recently sold, which included a new Hermes scarf in the sale, but apparently the scarf didn’t reach the buyer.
Positives include many handbags sold to them, pretty easy if you can cope with playing the game with various would be purchasers who bid all the time and don’t follow through.
I’ve bought handbags from them, and been able to sell at a profit.
I bought a lovely pair of Hermes boots that were an absolute fantastic price, and lovely.
My favourite handbag, a Chanel, which I use every day was a great price.
From Paris to England normally within 2 weeks to be delivered.
I agree with everyone that their Customer Service is very hit and miss, but it will not stop me shopping there. In England we don’t have anything like VC with all the choice, much better for designer goods, as I would never trust Ebay at all.
Hope this helps.