Vestiaire Collective experiences?

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Vestiaire Collective only pay out funds normally twice monthly, I think the 15th and the 30th of the month. I also think they have a 'cut off' point as well, so if your item was received and accepted near to the 15th of the month it will not payout until the 30th!! Also make sure your 'account' with VC shows where you want the funds credited to, either Bank details or Paypal, as this delayed my first payment.
 
I normally receive the money within 24 hours after the item was checked and accepted because I am not a professional seller. I already received the other amount from other items that came later than this one. It is so strange as I have been selling with them for 2 years now and always receive the money within 24 hours and only this one does not. I already contacted them but that department responded nothing for a week and their CS really can't do anything!!!
 
Hi, that's very strange. They always make me wait until a 'payment date'. I have never had payment straight away!! I receive the funds via PayPal and am in England, do you think that makes a difference?
I know what you mean about CS, I have had lots of problems, particularly with language differences in the past. Hope you get this sorted soon.
 
Hm, it is possible that because you want to receive the fund via Paypal or maybe the currency? I always receive in my wallet and then I have to transfer the money to my bank manually. Mine is euro so maybe it is easier for them to transfer the money I guess. I'm getting sick of their CS. They always say it's my money and I should get it soon but the question is WHEN? I'm supposed to use that money to buy xmas gift but now I probably won't get it in time. :-(
 
That will be exactly $800. I am just afraid promotion code doesn't applied into import tax amount.

It will. I'm just not sure if they exclude items less than 800 or less than or equal to 800. I would have offered 799.

Just checked. The limit is 800 or less. You should be ok. The promotion will be applied.
 
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