VCA ~ Van Cleef Arpels Discussion thread!
- Thread starter Swanky
- Start date
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I love it... I love this piece... seriously thinking about getting it... I favor the VCA Magic collection for myself... and I'm a man.
"J!m"
Has anyone had experience purchasing from Fortrove? I am considering purchasing a Van Cleef necklace from them but do not know anything about their reputation. Thanks in advance!
D
Deleted member 626500
Hi-I have bought many things from them.
The pros: They are a nice family owned business. They are willing to negotiate and my experience has been that everything is authentic. However . . .
The cons: My last purchase was less than satisfactory. I bought something, which I didn't like. They gave me three days to return it; that was fine and I did so--at enormous cost I may add. They then made me wait 6 weeks for a refund.
When the refund was not forthcoming, I called numerous times and sent emails to which there was no response.
Finally, using my mother's phone which had a different caller ID, I reached one of the owners. She told me she couldn't issue the refund; they didn't have the money; someone had bought something on eBay and that eBay returns had priority. She said they would issue the refund as soon as possible, probably within a week. I finally did receive the money--but not within the next week. Instead I received partial payments over the course of six weeks.
With that being said, if I were to buy from them again, it would be through a forum such as eBay or 1st Dibs where the buyer protection is absolute.
The pros: They are a nice family owned business. They are willing to negotiate and my experience has been that everything is authentic. However . . .
The cons: My last purchase was less than satisfactory. I bought something, which I didn't like. They gave me three days to return it; that was fine and I did so--at enormous cost I may add. They then made me wait 6 weeks for a refund.
When the refund was not forthcoming, I called numerous times and sent emails to which there was no response.
Finally, using my mother's phone which had a different caller ID, I reached one of the owners. She told me she couldn't issue the refund; they didn't have the money; someone had bought something on eBay and that eBay returns had priority. She said they would issue the refund as soon as possible, probably within a week. I finally did receive the money--but not within the next week. Instead I received partial payments over the course of six weeks.
With that being said, if I were to buy from them again, it would be through a forum such as eBay or 1st Dibs where the buyer protection is absolute.
D
Deleted member 626500
Thanks so much! This is very helpful information. Unfortunately, the item I want is only listed on their website, not their eBay page. What has been your experience with their prices? They seem a bit high to me and weren't willing to come down much.
Love all the pins on the blue jean jacket, perfection!
D
Deleted member 626500
Was this a promotional shot for VCA? If not, that's someone with just too much money. Sorry, just my humble opinion.
I love how creative she is! Birdie brooch on her booties looks so stunning...with my luck I would probably lose it within the first 10 mins..
